Software Engineer, Full-Stack
Rescale$60,000 - $90,000/year
- Full Time
- Junior (1 to 2 years), Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Relationship Management, Software DevelopmentIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-Time
- Salary: Not provided
Kustomer is the industry-leading conversational CRM platform, empowering businesses to operate with greater efficiency and deliver more personalized service to customers across any channel. Founded in 2015, Kustomer has raised over $200M in funding. In 2022, Meta acquired Kustomer, with the transaction completing in 2023. Kustomer has since spun out from Meta and is now backed by Battery, Redpoint, and Boldstart Ventures. The company has a strong NYC presence and is remote-friendly, with team members located throughout the US and United Kingdom.
About the Role
Kustomer is seeking a Full Stack Engineer with a focus on backend/platform development to help drive the extensibility of their platform. This role involves collaboration on the architecture and development of user interfaces for complex web applications, alongside backend systems. The product is built using JavaScript, Node.js, MongoDB, and AWS.
Responsibilities
- Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.
- Work across real-time event-driven systems, managing high volumes of data.
- Collaborate with cross-functional teams (product managers, designers, and other engineers) to understand project requirements and translate them into technical solutions.
- Build efficient and reusable backend and frontend components.
Requirements
- Experience with Node.js
- Experience with React
- Experience with MongoDB
- Experience with AWS
- Strong understanding of backend and frontend development principles
Company Information
- Company: Kustomer
- Industry: Conversational CRM
- Founded: 2015
- Funding: Over $200M
- Acquired by: Meta (2022)
- Current Status: Standalone company backed by Battery, Redpoint, and Boldstart Ventures
- Location: Strong NYC presence and remote-friendly (US and UK)
- Key Products/Clients: Abercrombie, Nuts.com, Skims, Turo, Priceline, Sweetgreen
Skills
Node.js
React
MongoDB
AWS
Backend development
Frontend development
Kustomer
Customer service platform for businesses
About Kustomer
Kustomer provides a customer service platform that helps businesses improve their customer interactions across various channels such as phone, email, chat, text, social media, and messaging. The platform allows for fast and personalized service by giving agents complete visibility into customer information, enabling seamless conversations. Kustomer incorporates intelligent automation and offers no-code customization, allowing businesses to quickly adapt to changes and maintain high service levels. Unlike many competitors, Kustomer focuses on serving growing brands that want to build strong customer relationships to enhance business outcomes. The company's goal is to improve customer satisfaction and operational efficiency through its subscription-based SaaS offerings.
New York City, New YorkHeadquarters
2015Year Founded
$227.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees