Pharmacy Technician, Fulfillment - Romeoville, IL at Ro

Romeoville, Illinois, United States

Ro Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Pharmacy, TelehealthIndustries

Requirements

  • Unrivaled empathy and patience when helping patients
  • Ability to think quickly and work autonomously
  • Strong organization skills and attention to detail
  • Connection with the mission of Ro
  • Active IL Pharmacy Technician License (Certification - CPhT, a plus!)
  • High School Diploma or equivalent
  • Schedule flexibility, as scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs (with advanced notice of at least two weeks)

Responsibilities

  • Process prescription and OTC medication orders, including picking orders, packing them for shipment, and ensuring an organized working environment
  • Work in a fast-paced, high-volume environment
  • Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams
  • Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medications
  • Work with a multidisciplinary team of doctors, engineers, product managers, and more
  • Find creative, fun, and professional ways to deliver the best possible experience for our patients

Skills

Prescription Processing
Order Picking
Packing Shipments
Shipping Troubleshooting
Pharmacist Collaboration
Medication Dispensing
Inventory Organization
Patient Empathy
Fast-Paced Operations
Multidisciplinary Teamwork

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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