Pharmacy Manager at CVS Health

Napa, California, United States

CVS Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Retail PharmacyIndustries

Requirements

  • Lead and develop a pharmacy team providing exceptional patient care
  • Promote best practices and lead through change
  • Identify and address performance opportunities
  • Support novel program awareness and onboard new pharmacy team members
  • Recognize colleagues for success
  • Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal/regulatory guidelines
  • Demonstrate genuine care and act as a role model
  • Knowledge of pharmacy workflow procedures, safety guardrails, inventory best practices (especially cold chain), immunizations, and state Board of Pharmacy regulations
  • Ability to oversee staff pharmacists, District Support Pharmacists (where applicable), and manage performance through observation, feedback, reviews, and gap closure
  • Partnership skills with Store Manager for talent pipeline and cross-training

Responsibilities

  • Manage and improve patient health through safe dispensing, counseling, and immunizing practices
  • Oversee pharmacy team during bench shifts, including coaching and follow-up to strengthen performance measures
  • Ensure safe and accurate prescription fulfillment by following and directing adherence to workflow procedures and safety guardrails
  • Contribute to positive patient experiences by showing empathy, collaborating with healthcare teams, and resolving insurance/medication issues; coach team accordingly
  • Proactively offer and deliver immunizations; support Pharmacy Technicians in learning to immunize
  • Manage pharmacy inventory by following and coaching best practices, focusing on cold chain protection
  • Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion of training/licensure
  • Ensure full compliance with state Board of Pharmacy regulations; escalate issues to Rx DL as needed
  • Partner with Store Manager to build talent pipeline of cross-trained colleagues and ensure their training completion for licensure
  • Oversee Staff Pharmacists and DPSs, manage performance via observation, feedback, validation, annual reviews, and gap closure

Skills

Pharmacy Management
Patient Counseling
Team Leadership
Regulatory Compliance
Staff Onboarding
Performance Management
Patient Care

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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