Pharmacy Colleague at Ada

Ashington, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Pharmacy, HealthcareIndustries

Requirements

Must pass an enhanced safeguarding check
Weekend working is required
Naturally friendly
Highly organised
Good computer skills
Attention to detail
Communicate well with customers
Love problem solving
Passionate about helping people and providing a great healthcare experience

Responsibilities

Provide warmth, friendliness, and confidence when discussing personal health issues with customers
Quickly resolve customer problems and guide them to the right products
Accurately assemble and process prescriptions
Drive awareness of extra pharmacy services (e.g., Prescription Collection Service, Medicines Use Reviews)
Support the Pharmacist with delivery and effective record keeping of patient services (e.g., blood pressure checks, stop smoking schemes)
Develop and adhere to strict Standard Operating Procedures
Collect customer prescriptions from doctor's surgeries on their behalf
Complete accredited training to become a qualified Medicine Counter Assistant within 6 months, then train as a Dispensing Assistant

Skills

Customer Service

Prescription Processing

Medicine Counter Assistant

Dispensing Assistant

Patient Services

Standard Operating Procedures

Safeguarding Check

Shift Work

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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