[Remote] Clinical Programs Pharmacy Technician Representative at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, PharmaceuticalsIndustries

Skills

Key technologies and capabilities for this role

Pharmacy TechnicianMedication TherapyPrescription DrugsCommunication SkillsCustomer SupportPharmacy Technician LicenseNational Pharmacy Technician CertificationHealth Insurance

Questions & Answers

Common questions about this position

What qualifications are required for this position?

Required qualifications include a Resident State Pharmacy Technician License or National Pharmacy Technician Certification, High School Diploma or equivalent, excellent communication skills, applied knowledge of insurance processing, customer service, or call center processes, high-speed hardwired internet (minimum 20Mbps), and a designated work area with a locking door.

Is this a remote position, and what work setup is needed?

The role requires high-speed hardwired internet (minimum 20Mbps) and a designated work area with a door that locks, indicating a remote work arrangement from home.

What is the work schedule like for this role?

You must have flexibility to work any hours between 8:00 am - 7:00 pm EST, including holidays, weekends, and overtime as needed, with camera on during training and meetings, and no time off allowed during the 180-day appraisal period except Humana-observed holidays.

What preferred qualifications would make me stand out?

Preferred qualifications include an Associate's degree or equivalent work experience, experience in mail order and/or retail pharmacy settings, ability to speak English and Spanish fluently, and previous call center experience in a pharmacy setting.

What is the salary or compensation for this role?

This information is not specified in the job description.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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