Personal Banker Associate I - Greensburg Main at Fifth Third Bank

Greensburg, Indiana, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Ability to use the consultative sales process
Knowledge of Retail consumer and small business products/services
Familiarity with CAMP and other marketing tools
Strong relationship-building skills
Ability to meet/exceed sales goals
Excellent customer service skills

Responsibilities

Utilize the consultative sales process and Financial Needs Assessment
Build customer profiles and identify financial needs
Proactively reach out to customers using marketing tools
Schedule periodic financial reviews
Cross-sell products and services to existing customers
Engage in outside sales activities (e.g., Membership Advantage presentations, business sales calls)
Establish relationships with Business Partners (Mortgage, Small Business, Commercial, Investment)
Refer customers to appropriate partners for holistic financial solutions
Process teller transactions
Provide guidance to Customer Service Representatives (CSRs)
Adhere to Bank policies and procedures
Openly exchange ideas and concerns
Maintain focus on risk management and reporting
Ensure a positive customer experience

Skills

Consultative Sales

Financial Needs Assessment

CAMP

Marketing Tools

Teller Transactions

Cross-Selling

Relationship Management

Customer Service

Risk Management

Compliance

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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