People Operations & Experience Manager at Covera Health

New York, New York, United States

Covera Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, HealthtechIndustries

Requirements

  • Extraordinarily driven and passionate, thrives in fast-moving environments
  • Knows how to build momentum in complex and evolving startup organizations
  • Runs toward ownership, acts with urgency, and turns ambiguity into action
  • Ability to make things happen

Responsibilities

  • Partner with the Chief People Officer to deliver consistent and high-quality employee experience across all stages of the employee lifecycle (onboarding to offboarding) for remote and in-office workforce
  • Execute operations, processes, experiences, and data management for employee lifecycle, including onboarding, role and compensation changes, performance reviews, and offboarding
  • Clearly communicate policies, programs, and processes to employees at all levels, ensuring understanding and accessibility
  • Develop and deliver employee-facing resources and training to support professional development, engagement initiatives, and promote transparency
  • Serve as an escalation point for complex employee inquiries, providing expert guidance and support
  • Manage and optimize People systems and technology, including HRIS (Justworks), ATS (Greenhouse), equity (Carta), and company intranet (Confluence)
  • Take on additional duties as business needs arise

Skills

Key technologies and capabilities for this role

People OperationsEmployee ExperienceOnboardingOffboardingEmployee LifecycleHRISPerformance ManagementRemote Workforce ManagementStartup Environment

Questions & Answers

Common questions about this position

Is this role remote or does it require office work?

The role supports both fully remote and in-office workforce, partnering to deliver employee experience across all stages.

What skills or qualities are you looking for in the People Operations & Experience Manager?

Covera seeks an extraordinarily driven, passionate person who thrives in fast-moving environments, runs toward ownership, acts with urgency, and turns ambiguity into action.

What is the company culture like at Covera?

Covera hires people who take excellence personally, with a People team that treats every candidate like someone they would hire, answers benefits questions as if for their own family, and commits to high standards in a fast-paced environment where work rarely fits a 40-hour week.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate is someone who can make things happen, thrives in fast-moving startup environments, takes ownership, acts with urgency, and excels at turning ambiguity into action while partnering to deliver high-quality employee experiences.

Covera Health

Clinical intelligence platform for healthcare quality

About Covera Health

Covera Health focuses on enhancing the quality of healthcare, particularly in the field of radiology, through its clinical intelligence platform. This platform uses scientifically validated tools to help doctors make more accurate diagnoses, which ultimately improves patient care. The company works with major employers, payers, and healthcare organizations, such as Walmart and Microsoft, to provide insights and tools powered by artificial intelligence. Covera Health's business model is based on partnerships with these organizations to implement programs that promote effective care and quality improvement on a large scale. Unlike many competitors, Covera Health specifically targets the needs of insured Americans and aims to raise healthcare standards across the country. The company received $25 million in Series C funding in August 2021 to support its mission.

New York City, New YorkHeadquarters
2017Year Founded
$83.6MTotal Funding
SERIES_CCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Stock Options
401(k) Retirement Plan
Unlimited Paid Time Off
Commuter Benefits

Risks

Integration challenges with CoRead's technology could delay radiology service improvements.
AI reliance may face resistance from traditional healthcare providers.
Intensifying competition in AI healthcare analytics pressures Covera to innovate continuously.

Differentiation

Covera Health focuses on quality-based solutions for payers and providers in radiology.
The company partners with major firms like Walmart and Microsoft for AI-powered insights.
Covera Health's unique designation process reduces misdiagnoses and improves patient outcomes.

Upsides

Increased AI adoption in radiology aligns with Covera Health's mission for better diagnostics.
The acquisition of CoRead enhances Covera's platform capabilities in radiology accuracy.
Healthcare analytics market growth supports Covera's analytics-driven approach.

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