People Experience GCC Lead at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Technology, HRIndustries

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field
5+ years of experience in an HR Manager role, preferably within a multinational company

Responsibilities

Own and continuously improve the new hire onboarding process to ensure a seamless integration into the company
Partner with the talent development team to provide engaging experience during the first several months to help new hires learn eBay’s business and culture
Manage the end-to-end employee lifecycle processes, including onboarding, transfers, promotions, and exit formalities
Maintain accurate and up-to-date employee data in the HRIS system (Workday)
Administer local leave and benefits programs, including health insurance, provident fund (PF), and other statutory benefits, and act as a liaison with the benefits team
Handle all HR-related documentation, such as employment contracts, confirmation letters, experience letters, and policy acknowledgments
Serve as the primary HR contact for employees and line managers, providing guidance and support on HR-related queries, policies, and procedures
Manage and resolve employee relations issues, conducting effective, thorough, and objective investigations when necessary
Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
Deliver employee relations training to leaders
Ensure compliance with all relevant Indian labor laws and regulations (e.g., Shops and Establishment Act, PF, ESI, Gratuity, POSH)
Assist in adapting and implementing global HR policies to the local context, ensuring they are well-understood and consistently applied
Maintain statutory records and support internal and external audits
Champion eBay’s culture and values within the GCC
Drive and support local employee engagement initiatives, events, and wellness programs
Support the annual performance management cycle, including goal setting, mid-year reviews, and year-end reviews, as needed, and in partnership with the site People Business Partner
Partner with managers to identify training needs and coordinate with the Learning & Development team to facilitate local training sessions, as needed
Establish and develop the on-site People Operations team

Skills

HR Operations

Employee Onboarding

HRIS

Workday

Employee Lifecycle Management

Talent Development

People Operations

GCC Management

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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