Lead, Payroll Communications, Content, and Training

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews left by other candidates and our employees on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

Position Overview

This is an exciting time to join Remote and make a personal difference in the global employment space as Lead, Payroll Communications, Content, and Training, joining our Payroll team, working collaboratively with cross-functional teams to deliver outstanding payroll services to our employees and customers.

How We Work

• We love working async and this means you get to do your own schedule.
• We empower ownership and proactivity and when in doubt default to action instead of waiting.

Responsibilities

• Training: Design and deliver training programs for various audiences on payroll services, processes, tools, and strategic initiatives. Identify and address knowledge and skill gaps across the business by creating user-friendly guides, documents, videos and facilitating learning sessions.
• Content Development: Create and manage payroll related content for various platforms (Notion, website, social media). Ensure content accuracy, clarity, and compliance with industry standards and regulations.
• Knowledge Management: Develop and execute knowledge management materials from the ground up, identifying the right platforms and creating the right content for internal and external audience types. Engage with and coordinate with internal teams to ensure consistent messaging across all channels.
• Project Management: Lead and manage payroll content projects from inception to completion. Collaborate with cross-functional teams to ensure timely and successful project delivery.
• Take an active role in supporting junior members of the Payroll Business Operations team.
• Become an expert in the payroll solution at Remote.

Requirements

• Minimum of 4 years' experience in training, instructional design, or learning & development roles or related fields.
• Proven ability to simplify complex concepts into learner-friendly formats through written pieces, presentations and/or micro learnings.
• Experience in L&D or developing and delivering training programs.
• Experience creating knowledge management documentation from scratch, with a focus on clarity, structure, and usability.
• Ability to develop a range of content assets including articles, videos, one-pagers, and presentations.
• Understanding of employee and customer audiences and able to develop company assets that cater to their needs.
• Skilled in using creative tools.

Application Instructions

• Please apply through our careers page.

Company Information

• Company Name: Remote
• Mission: Solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly.
• Culture: Asynchronous, ownership, proactivity, global team.
• Investors: A+ investors
• Work Environment: Fully remote, global team.