Payroll Administrator (Global)

Position Overview

• Location Type:
• Job Type: Full Time
• Salary:

Granicus is a GovTech company dedicated to transforming the industry by connecting governments and their constituents. The company's mission is to support customers by meeting community needs and implementing technology equitably and inclusively. Granicus has been recognized on the GovTech 100 list and as one of the best companies to work for by BuiltIn. With a history of serving over 5,500 government agencies and 300 million citizens, Granicus offers cloud-based solutions for communications, website design, meeting and agenda management, records management, and digital services, fostering stronger relationships between governments and residents globally.

This role is responsible for payroll preparation and administration for multiple countries/regions, collaborating closely with Human Resources and Finance/Accounting teams. The ideal candidate is organized, experienced in multi-country payroll processing with varying schedules and deadlines, detail-oriented, and committed to accuracy.

Requirements

• Minimum 3 years of experience in payroll administration for multiple countries.
• Certified Payroll Processing (CPP), Fundamentals of Payroll (FPC), or equivalent certification is preferred.
• Outstanding organizational skills with great attention to detail.
• Excellent communication skills with varying audiences.
• Solid comprehension of accounting fundamentals and pay.

Responsibilities

• Provides exemplary customer service to employees through effective and proactive interaction and appropriate escalation of issues to Human Resources leadership.
• Administers and processes payroll for employees across multiple countries/regions, ensuring compliance with local laws and company policies.
• Collaborates with Lead Payroll Administrator and other internal stakeholders across HR and accounting teams to gather, track, and validate payroll data.
• Maintains accurate payroll records, including salary changes, incentive payments, deductions, and benefits.
• Ensures timely submission of payroll taxes, social security/national insurance contributions, and other statutory requirements.
• Supports monitoring of system integrations between HRIS and global payroll provider.
• Reconciles payroll reports and resolves discrepancies in a timely manner.
• Supports audits and ensures compliance with internal controls and external regulations.
• Stays current with changes in payroll legislation and best practices for assigned countries/regions.
• Provides payroll-related reporting and analytics to management as needed.
• Responds to employee inquiries regarding payroll, tax, and benefits with professionalism and confidentiality.
• Works closely with and supports Lead Payroll Administrator acting as backup processor as needed, maintaining SOPs, and supporting payroll and other HR projects.
• Collaborates with broader HR and leadership teams during M&A integrations.
• Responds to employment and income verification requests.

Company Information

Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as one of the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.