Payments Migration Specialist at Storable

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, SaaSIndustries

Requirements

3+ years of experience in a sales or customer success role within the payments or SaaS industry, with direct experience in managing migrations from ISOs or third-party gateways to integrated payment systems
In-depth knowledge of ISOs, payment gateways, and merchant account services, with the ability to clearly explain the benefits of switching to an integrated SaaS platform
Strong interpersonal and communication skills, with the ability to build rapport, explain technical concepts, and manage customer expectations
Familiarity with API-based payment integrations and basic understanding of the technical aspects of payment processing
Ability to work independently, manage time effectively, and deliver results on a project basis
Familiarity with PCI-DSS compliance, security standards, and industry regulations related to payment processing

Responsibilities

Execute the migration of customers from legacy ISOs and third-party gateways to the integrated payments product on the vertical SaaS platform
Collaborate with clients to understand their existing payment processes and create tailored migration plans that minimize downtime and ensure a seamless transition
Maintain clear communication with internal stakeholders such as product, engineering, and customer success teams to ensure alignment on project goals and timelines
Act as the main point of contact during the migration process, maintaining strong relationships to ensure customer satisfaction and future sales opportunities
Upon request, review merchant statements and generate proposals keeping effective costs the same post-migration while ensuring Storable margin

Skills

Payment Processing

ISOs

Payment Gateways

Merchant Accounts

SaaS Platforms

Payment Migrations

Sales

Customer Success

Stakeholder Management

Merchant Statements

Storable

Technology solutions for self-storage facilities

About Storable

Storable provides technology solutions specifically designed for the self-storage industry, which is valued at $38 billion. Their products include facility management software, marketing tools, websites, search aggregators, tenant insurance tools, and payment processing services. These tools help self-storage facility owners and operators streamline their daily operations and enhance business growth. Storable stands out from its competitors by having a diverse team with a wide range of backgrounds and experiences, which contributes to their success and creativity in product development. The company aims to empower self-storage businesses, whether large or small, to operate more efficiently and effectively.

Austin, TexasHeadquarters

2019Year Founded

$10MTotal Funding

BUYOUTCompany Stage

Enterprise Software, Real EstateIndustries

501-1,000Employees

Benefits

Health, dental, & vision insurance

Life & disability insurance

HSA & FSA

Parental leave

Flexible work hours

Remote work option

PTO

401(k) with company match

Performance bonus

Professional development

Risks

Increased competition from startups may erode Storable's market share.

International expansion exposes Storable to geopolitical risks and regulatory challenges.

Integration of Newbook's technology may face unforeseen challenges, affecting service quality.

Differentiation

Storable offers an integrated platform combining management software, marketing, and tenant insurance.

Storable's Insured-To-Value technology provides a unique revenue stream for operators.

Storable's platform is used by over 25,000 storage facilities globally.

Upsides

Storable's expansion in India supports ambitious growth plans and increased market presence.

AI-driven analytics optimize pricing strategies and occupancy rates for self-storage operators.

SBTi validation aligns Storable with eco-friendly practices, enhancing its sustainability credentials.

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