ABC Legal Services

Payment Operations Specialist

United States

ABC Legal Services Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

Candidates should possess 2+ years of experience in accounting, payment processing, or SaaS, along with strong analytical skills and experience with financial reconciliation and client account management. Solid Excel and Microsoft Office proficiency is required, as well as excellent communication skills—written, verbal, and professional tone. High attention to detail and comfort with handling sensitive financial data are also necessary, alongside an operationally focused mindset and the ability to drive cross-functional execution.

Responsibilities

The Payment Operations Specialist will process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments. They will collaborate cross-functionally to resolve payment discrepancies, review and verify documentation for merchant account onboarding, support merchant account lifecycle changes, assist clients with payment- and merchant-related inquiries, monitor trends and identify opportunities for process improvement, maintain PCI compliance, and manage payment hardware needs. Additionally, they will document workflows, maintain internal systems, lead initiatives and projects, and potentially support occasional holiday and weekend on-call rotations and overtime.

Skills

Payment processing
Reconciliation
ACH returns
Chargebacks
Refunds
Merchant account management
Regulatory compliance
PCI compliance
Financial documentation
Customer service
Process improvement
Risk mitigation
Hardware procurement
Workflow documentation
Project management

ABC Legal Services

Process serving solutions for law firms

About ABC Legal Services

ABC Legal Services specializes in process serving for law firms, delivering legal documents reliably and promptly. They offer services like point-to-point special delivery and subscription routes, with features such as GPS tracking and real-time updates. What sets them apart is their extensive network of over 2,000 process servers and their status as the only acting Central Authority for the U.S. Department of Justice for international service requests. The company's goal is to provide fast and efficient process serving solutions, enhancing the delivery experience for their clients.

Key Metrics

Seattle, WashingtonHeadquarters
1974Year Founded
VENTURE_UNKNOWNCompany Stage
LegalIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Holidays
Paid Vacation
Transit Benefits

Risks

Lawsuit for unfair compensation could lead to financial liabilities and reputational damage.
Integration with Litify may pose risks if technology integration faces disruptions.
CEO's strategic shifts could unsettle existing operations or client relationships.

Differentiation

ABC Legal is the only Central Authority for the U.S. DOJ in international service.
They offer GPS-based proof of service and real-time updates for document tracking.
Their integration with Litify enhances client management and operational efficiency.

Upsides

Timothy Dinehart's appointment as CEO may bring fresh leadership and new opportunities.
Integration with Litify could streamline operations and improve client collaboration.
Their extensive network serves over 1 million legal documents annually across 77 countries.

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