Spare Parts Coordinator (Customer-Facing)
SymboticSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial & ManufacturingIndustries
Requirements
Candidates should have at least 2 years of experience as a parts specialist, demonstrating detail-oriented, time management, and teamwork skills. They should possess excellent customer service and communication skills, along with proficiency in computer skills and experience with parts programs like G-Suite. A personal dedication to work safety and accountability is also required.
Responsibilities
The Parts Counter Specialist will provide superior customer service by greeting customers warmly and eagerly assisting them. They will accurately identify machine make/model/serial numbers by asking questions, investigate part needs, determine necessary additional parts, and fulfill parts orders efficiently. This includes coordinating logistics, managing inventory, collecting customer payment information/POs, and following up on past due accounts. Additionally, they will utilize resources like online manuals and microfiche to properly identify parts and maintain accurate parts inventory.
Skills
G-Suite
Customer service
Communication skills
Time management
Inventory management
Teamwork
Detail-oriented
Computer skills
ASCO Equipment
Sells and rents construction, agricultural equipment
About ASCO Equipment
ASCO Equipment operates in the sale, rental, and servicing of construction, agricultural, and material handling equipment, representing top brands and providing extensive support. At ASCO Equipment, employees benefit from a knowledgeable and supportive team environment that focuses on maximizing equipment uptime—a crucial advantage in these industries. The company's commitment to maintaining a large and accessible parts inventory ensures that both the staff and customers have what they need when they need it, creating a dependable and efficient workplace.
1202 Slaton Rd, Lubbock, TX 79404, USAHeadquarters
1960Year Founded
VENTURE_UNKNOWNCompany Stage
Food & Agriculture, Industrial & Manufacturing, Real EstateIndustries
201-500Employees