[Remote] Partnership Sales Support Associate at Figure

Remote

Figure Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 2+ years of proven experience in sales and/or sales support or a similar role within the financial services industry
  • Proven desire to provide excellent relationship management within the context of driving additional business
  • Ability to identify future business opportunities and partners
  • Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely
  • Strong organizational and multitasking abilities, with a keen eye for detail and accuracy
  • Ability to work effectively both independently and as part of a team, with a proactive and collaborative approach to problem-solving
  • Solid working knowledge of mortgage lending processes and products
  • Must be able to travel up to 20% of the time

Responsibilities

  • Serve as the primary contact between existing and potential partner's sales leadership and individual Loan Originators, ensuring seamless communication and support throughout the sales process
  • Collaborate with partner sales leadership to enhance the effectiveness of sales meetings, providing valuable insights, updates, and support to drive sales performance
  • Develop processes to ration support in a way that maximizes ROI to Figure and automates the engagement as much as possible
  • Develop and communicate best practices for utilizing The Figure Product to maximize sales effectiveness and customer satisfaction. Develop processes to scale this communication to the maximum extent possible
  • Collect, analyze, and report feedback from the field to identify areas for improvement and inform strategic decision-making processes
  • Develop and maintain comprehensive partner training portal, providing partners easy access to training resources, product information and other relevant materials
  • Keep accurate records of sales support activities, escalations, and feedback to ensure transparency and accountability within the team
  • Conduct interactive and impactful training sessions, workshops, and webinars for partners
  • Work with onboarding teams to schedule and provide training for both administrative and sales teams with each new partner

Skills

Figure

Blockchain-based home equity lending solutions

About Figure

Figure is a financial technology company that uses blockchain technology to improve financial transactions, specifically in the home equity lending market. It offers products like Home Equity Lines of Credit (HELOCs) and mortgage refinancing, allowing homeowners to access their home equity quickly and efficiently. The application process is fully online, enabling homeowners to receive funds in as little as five days, which is much faster than traditional banks that can take weeks or months. Figure ensures secure and cost-effective transactions through blockchain, and it generates revenue from origination fees and interest on loans, with competitive rates starting at 3.49% APR. Targeting homeowners across various U.S. states, Figure aims to meet the demand for quick access to home equity for purposes like home improvements or debt consolidation.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$406.6MTotal Funding
SERIES_DCompany Stage
Fintech, Crypto & Web3Industries
201-500Employees

Benefits

Health & wellness - Figure pays 100% of premium costs for employees and dependents for medical, dental, and vision insurance (with the exception of costs associated with the buy-up medical plan.)
Continuing education - Figure will reimburse eligible employees for approved continuing education that either offers growth in an area related to his or her current position or that may lead to promotional opportunities.
Flexible time off - We offer 10 company-wide holidays plus one personal holiday, generous Flexible Time Away (FTA), Paid Time Off (PTO), and Paid Parental Leave.
Bonus & stock options - Figure’s Bonus Plan recognizes and rewards eligible employees’ efforts and contributions. Eligible employees are also granted an option to purchase a set number of shares of Figure’s common stock.

Risks

Recent layoffs may indicate financial instability or restructuring challenges.
New piggyback loan product could increase financial risk amid housing affordability issues.
Volatile crypto market could impact Figure's blockchain initiatives.

Differentiation

Figure uses blockchain to offer fast, secure home equity access in five days.
The company provides a fully online application process, unlike traditional banks.
Figure's competitive interest rates start as low as 3.49% APR.

Upsides

Increased blockchain adoption boosts Figure's secure transaction offerings.
Figure Connect taps into the demand for liquid private capital markets.
Michael Tannenbaum's appointment as CEO suggests potential for growth.

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