[Remote] Partner Success Associate at Imagine Pediatrics

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pediatrics, MedTechIndustries

Requirements

Passion and commitment to reimagining pediatric health care for children with complex medical conditions
A knack for building strong relationships and partnerships
Excellent project management skills, including ability to develop high-quality materials, work on concrete deadlines, and deliver results independently
Proficiency with project management tools, Microsoft PowerPoint, and Microsoft Excel
1-3+ years' experience working in a healthcare company (experience with a management consulting firm a plus)
A “commercial mindset” to help meet high growth goals (experience at an early to mid-stage start-up company a plus)
Understanding of the healthcare ecosystem, with a specific focus on value-based care (experience with Medicaid health plans a plus)
Demonstrated ability and flexibility to work cross-functionally in a fast-growing company
Excellent organizational skills with an ability to multitask across projects in a variety of subject matter areas
Strong analytical, critical thinking, and problem-solving skills
Desire to learn, grow quickly, with a bias for action
Willingness to travel (20%)

Responsibilities

Build fluency in the suite of dashboards and data available to report against contract obligations
Translate available data into meaningful, story-telling presentations related to contract performance (e.g., enrollment, utilization, quality measures)
Project manage and track next steps and follow-ups from external meetings through to completion
Collaborate with the Sr. Manager, Partner Success and Sr. Director, Partner Success to support Joint Operating Committee meetings with clients and Internal Contract Management Meetings with senior leadership
Build and manage new templates for the Partner Success team as opportunities to standardize present themselves
Lead documentation of process optimization efforts for the Partner Success team as opportunities to streamline present themselves
Coordinate efforts to improve contract performance, enhance care coordination, or solve pain points within the attributed population
Collaborate across the organization to ensure all deliverables and milestones are met with quality and excellence
Work closely with the data team to generate reporting that supports care coordination and performance management with each client
Regularly communicate project status, barriers, risks, and updates to key stakeholders across the organization

Skills

Key technologies and capabilities for this role

dashboardsdata analysispresentationsproject managementclient engagementcontract managementprocess optimizationreportingcare coordinationcross-functional collaboration

Questions & Answers

Common questions about this position

What experience is required for the Partner Success Associate role?

Candidates need 1-3+ years of experience working in a healthcare company, with experience at a management consulting firm or early to mid-stage startup being a plus.

What skills are essential for this position?

Key skills include a knack for building strong relationships, excellent project management abilities such as developing high-quality materials and meeting deadlines independently, proficiency with project management tools, Microsoft PowerPoint, and Microsoft Excel, plus a commercial mindset.

Is remote work an option for this role?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for the Partner Success Associate role?

A strong candidate is passionate about reimagining pediatric health care, has a knack for building relationships, excellent project management skills, proficiency in relevant tools, healthcare experience, and a commercial mindset to support high growth goals.

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees