Partner Success Manager at GiveCampus

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Education, NonprofitIndustries

Requirements

Lead with curiosity and empathy
Embrace a sense of urgency
Take ownership of results
Product expertise
Process optimization skills
Relationship management skills
Ability to work in a fast-paced environment with high standards
U.S.-based for remote-first role with required in-person onsites

Responsibilities

Serve as the main point of contact for a portfolio of partner schools, developing deep relationships across stakeholders
Understand each partner’s goals, challenges, and priorities; proactively align GiveCampus solutions to help achieve them
Drive adoption and ensure optimal utilization of platform features and best practices
Manage regular touchpoints
Own the full partner experience—from onboarding to renewal—by serving as a trusted advisor, product expert, and strategic thought partner
Empower schools to be great, self-sufficient technical users of the platform
Provide strategic support and direction to help schools see undeniable return on investment (ROI)
Encourage account expansion and additional investment in GiveCampus solutions
Maximize the value partners derive from the GiveCampus platform and partnership

Questions & Answers

Common questions about this position

Is this a remote position, and what are the location requirements?

This is a remote-first role based in the U.S., with team members working from anywhere they choose. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year, and there's an optional office in Washington, DC.

What is the salary or compensation for the Partner Success Manager role?

This information is not specified in the job description.

What key skills and qualities are needed for the Partner Success Manager position?

The role requires leading with curiosity and empathy, embracing a sense of urgency, and taking ownership of results. You should be a trusted advisor, product expert, and strategic thought partner, with the ability to empower schools and drive measurable success.

What is the company culture like at GiveCampus?

GiveCampus has a purpose-driven team of 120+ located across the US in a remote-first setup, emphasizing substantial individual impact, sustainable growth, and collaboration. They organize team meet-ups, events, and retreats, and seek diverse and collaborative doers who believe in their mission.

What makes a strong candidate for the Partner Success Manager role?

Strong candidates are diverse and collaborative doers who believe in GiveCampus's mission and the power of education, with the drive to own partner success from onboarding to renewal.

GiveCampus

Digital fundraising platform for education nonprofits

About GiveCampus

GiveCampus provides a digital fundraising platform specifically designed for schools, colleges, and universities to enhance their fundraising efforts. The platform allows educational institutions and nonprofit organizations to engage with their communities, alumni, and supporters to drive donations for various initiatives. It operates on a subscription-based software as a service (SaaS) model, where clients pay a fee to access tools for online giving, peer-to-peer fundraising, event management, and donor engagement. This enables clients to create and manage fundraising campaigns, track donations, and interact with donors more effectively. Unlike many competitors, GiveCampus focuses exclusively on the education sector, serving a diverse range of clients from small private schools to large universities. The company's goal is to help educational institutions maximize their fundraising potential and streamline their donation processes.

Washington, District of ColumbiaHeadquarters

2014Year Founded

$48.8MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, Social Impact, EducationIndustries

51-200Employees

Risks

Competition from platforms like GoFundMe threatens GiveCampus's market share in educational fundraising.

Economic uncertainty may lead to reduced donations, impacting GiveCampus's revenue.

Data privacy regulations could increase compliance costs for GiveCampus.

Differentiation

GiveCampus specializes in fundraising for educational institutions, unlike general platforms like GoFundMe.

The platform offers tailored tools for donor engagement and campaign management in education.

GiveCampus's SaaS model provides cost-effective fundraising solutions for schools and universities.

Upsides

The acquisition of Community Funded enhances GiveCampus's crowdfunding and giving day capabilities.

A $50 million investment boosts GiveCampus's growth and technological advancements.

Increased interest in digital fundraising post-COVID-19 benefits GiveCampus's online platform.

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