Partner Success Manager at Side

Los Angeles, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real EstateIndustries

Requirements

8+ years experience in business management, consulting, strategic account management, sales and/or business ownership. Licensed broker is a plus
8+ years experience in residential real estate, understand local industry associations and market trends relevant to the company's operations
Leadership abilities: Ability to lead, guide and motivate top performing agents to achieve desired results
Financial acumen: Understands financial principles applied to real estate, teamerage P&Ls, budgeting, and financial analysis
Problem-solving skills: Operates autonomously in a fast paced environment with capacity to identify challenges, propose solutions, and make informed decisions to guide our customer’s success
Communication: Strong professional communication and persuasion skills
Organizational: Effectively structures their work, prioritizes tasks, and keeps track of important details
Adaptability: Capacity to handle change and adapt strategies based on market conditions and business needs
Community: Cares deeply about people and helping others to achieve their goals

Responsibilities

With a portfolio of multiple partners, build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives
Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success
Achieve 100% Net Dollar Retention annually
Drive regional expansion by actively identifying, connecting with, and recruiting top-performing luxury agents and teams. Accountable for a monthly quota of introductory meetings and collaborate with marketing, brokerage, and leadership teams to execute sales cycles
Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners
Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables
Serve as a subject matter expert on Side’s pricing model and financial tools to guide partners in designing profitable compensation plans and competitive commission structures
Analyze partner financials, including P&L statements, to deliver actionable insights and strategic recommendations that strengthen overall financial health and performance. Document weekly in internal CRM system(s)
Regularly attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network

Skills

Account Management

Relationship Management

Strategic Planning

Business Development

Sales

Quota Achievement

Net Dollar Retention

Regional Expansion

Partner Recruitment

Side

Empowers top real estate agents with support

About Side

Side Inc. operates in the real estate industry by providing support to high-performing real estate agents and teams. The company allows these agents to maintain full ownership of their businesses while offering them technology and services that streamline operations. Side Inc. has developed a proprietary app that automates transaction management, enabling agents to concentrate on their clients. Unlike traditional brokerages, which cater to all agents, Side Inc. specifically targets top agents, ensuring compliance and good standing in all transactions. The company also helps agents establish their own companies without needing to run a brokerage, providing customized business plans and tools. With a presence in 17 states and plans for further expansion, Side Inc.'s goal is to empower exceptional agents to achieve remarkable results in their careers.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$256.3MTotal Funding

LATE_VCCompany Stage

Enterprise Software, Real EstateIndustries

201-500Employees

Benefits

Competitive compensation packages

Comprehensive medical, dental, and vision

Wellness perks

Flexible work hours and time off

Professional development funds

Transparent culture

Pet friendly workplace

Pre-tax commuter & FSA benefits

Risks

Competition from other tech companies targeting high-performing agents may dilute market share.

Economic downturns could impact revenue streams of Side's partner agents.

Expansion into new states may face regulatory challenges, slowing growth.

Differentiation

Side empowers agents with full business ownership and advanced technology.

The company focuses exclusively on high-performing agents, unlike traditional brokerages.

Side's proprietary app automates transaction management, enhancing agent productivity.

Upsides

Growing demand for boutique real estate brands aligns with Side's business model.

Remote work trends expand opportunities in suburban and rural markets for Side.

AI integration in real estate tech complements Side's app and support services.

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