Partner Success Manager
Check- Full Time
- Junior (1 to 2 years)
Candidates should possess 5+ years of experience in partnerships, business development, customer success, sales, or a similar customer-facing role, preferably with SaaS and/or Enterprise customers. Demonstrated ability to build strong relationships and deliver a customer-centric solution is required, along with experience managing a portfolio of accounts that met or exceeded quota or defined KPIs. Salesforce or similar CRM experience is also necessary.
The Partner Success Manager will serve as the primary point of contact for Thumbtack’s Pro and marketplace Partners, accountable for their growth and success, and will own the renewal process for Supply Partners. They will support the maintenance of the partnership program, drive net new revenue through lead generation and adoption of integrations, enable co-selling and co-marketing initiatives, manage partner relationships by setting strategic goals and KPIs, provide API and integration guidance, and work cross-functionally with product, sales, success, and marketing teams to drive continued GTM strategy with partners.”} id=
Online marketplace connecting consumers with local professionals
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.