Partner Management Intern at Hewlett Packard Enterprise

Sofia, Sofia-City, Bulgaria

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

TechnologyIndustries

Requirements

Currently enrolled in a Bachelor or Master’s degree
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Good customer, telephone, oral and written communications skills
Mastery in English

Responsibilities

Provide administrative and organizational support for key projects
Communicate with people worldwide
Manage all operational matters and quality performance related to assigned channel partners
Handle new partner setup
Educate partners on self-sufficiency/engagement model
Deliver operational trainings (Ops guide, how to interface with HPE, etc.)
Communicate Ops guide changes, program changes, etc
Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end
Ensure a close working relationship with assigned accounts
Ensure assigned partners make correct financial warranty claims where applicable
Ensure all assigned accounts are meeting operational targets within Accreditation metrics
Ensure assigned partners deliver high quality customer satisfaction in service delivery to customers
Develop a very close working relationship with (country/region) channel team, attending all reviews when required

Skills

Key technologies and capabilities for this role

Administrative SupportOrganizational SupportProject SupportGlobal CommunicationPartner ManagementBusiness Administration

Questions & Answers

Common questions about this position

What is the work arrangement for this internship?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

Where is this position located?

The position is located in Sofia, Bulgaria.

What are the key responsibilities of the Partner Management Intern?

Responsibilities include new partner setup, educating partners on self-sufficiency models, delivering operational trainings, communicating program changes, acting as the main point of contact for partner enquiries, ensuring operational targets and quality performance are met, and developing close relationships with channel teams.

What qualifications are needed for this role?

Candidates must be currently enrolled in a Bachelor or Master’s degree and possess analytical skills.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and provides space to grow while valuing who you are.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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