[Remote] Partner Enablement Specialist at Flipp

Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail Technology, Digital Marketing, E-commerceIndustries

Requirements

Minimum of 1 year of experience working in an Operations environment preferably within a tech company
Proven experience in sales operations, campaign management or account management
Experience creating and maintaining SOP documentation
Strong communication skills - you have a way with words and can connect easily with others
A passion for constant improvement - always looking to do things better (both personally, as part of a team and for processes)

Responsibilities

Act as a subject matter expert on budget bookings and campaign execution, providing expert support to sales and internal teams
Manage the end-to-end process of booking budgets and executing campaigns within internal systems (e.g., Marketplace)
Ensure campaigns are executed accurately, on time, and within budget
Provide regular updates and reports on campaign progress and budget utilization
Work closely with Sales, Operations, and Engineering to troubleshoot and resolve system-related campaign execution issues, data discrepancies, and budget booking errors
Maintain Salesforce hygiene by ensuring accurate and complete data entry by the sales team
Conduct regular quality checks on Salesforce data and campaign information
Develop and implement processes to enforce data integrity and hold the sales team accountable for accurate data entry
Develop and maintain in-depth knowledge of internal systems e.g. Salesforce, Marketplace and FAdmin
Provide system support and troubleshooting to sales teams internal team members
Identify and recommend system improvements to enhance efficiency and usability
Provide training on internal systems
Help create new efficient, user centric support processes from scratch and optimize current ones based on data
Support on projects focused on improving campaign operations and data management
Develop and maintain Standard Operating Procedures (SOPs) and other relevant documentation
Identify and implement process improvements to streamline workflows and increase efficiency
Assist in the creation of training resources, including guides, tutorials, and presentations
Lead training sessions on system updates and process improvement

Skills

Campaign Execution

Budget Management

Booking Systems

Marketplace

Process Improvements

Quality Assurance

Stakeholder Management

Training

Documentation

Sales Enablement

Operational Workflows

Data Accuracy

Flipp

Digital shopping marketplace enhancing retail experiences

About Flipp

Flipp operates in the retail technology sector, focusing on transforming traditional weekly circulars into interactive digital experiences for shoppers. Its platform enhances visual merchandising content, making it more engaging and effective in influencing purchasing decisions. By partnering with over 90% of the largest retailers in North America, Flipp connects their digital content to millions of shoppers, facilitating a shift from traditional media to digital channels. The goal of Flipp is to create a more interactive and engaging shopping experience that boosts customer engagement and drives sales, all while maintaining a strong company culture.

Toronto, CanadaHeadquarters

2007Year Founded

$73.9MTotal Funding

LATE_VCCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Remote Work Options

Professional Development Budget

Risks

Competition from platforms like Reebee may challenge Flipp's service differentiation.

Truelink Capital's acquisition might disrupt Flipp's business model or company culture.

High grocery prices may lead consumers to seek savings beyond Flipp's offerings.

Differentiation

Flipp transforms static circulars into interactive digital experiences for retailers.

Flipp serves over 90% of North America's largest retailers, enhancing their digital content.

Flipp's platform increases customer engagement by making shopping experiences more interactive.

Upsides

Rising grocery prices drive consumer interest in digital savings platforms like Flipp.

Social media trends in coupon sharing can boost Flipp's user engagement and visibility.

Truelink Capital's acquisition provides resources for Flipp's market expansion.

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