Partner Account Manager (Remote in Phoenix) at KnowBe4

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Technology, SaaSIndustries

Requirements

High school diploma or GED required
Bachelor’s Degree in a relevant field a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field
Minimum 3 years of sales experience (exceeding quota on a consistent basis), Channel Sales required
Experience with Salesforce preferred
Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company

Responsibilities

Build and maintain strong relationships with key partners reselling KnowBe4 products
Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps
Develop a comprehensive understanding of your partners business and operations
Conduct initial onboarding with assigned partners
Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets
Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools
Communicate the value of reselling KnowBe4 to increase partner investment
Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
Maintain clear and consistent communication with various teams at partner organizations
Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship
Monitor partner performance and track key performance indicators (KPIs)
Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
Maintain accurate and thorough records in Salesforce.com
Ensure partner compliance with partner agreements
Drive adoption of company programs among assigned partners
Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership

Skills

Key technologies and capabilities for this role

Partner ManagementAccount ManagementRelationship BuildingBusiness DevelopmentDemand GenerationJoint Business PlanningSales EnablementExecutive Engagement

Questions & Answers

Common questions about this position

Is this Partner Account Manager position remote?

Yes, the position is remote and based in Phoenix.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are needed for the Partner Account Manager role?

Key skills include building and maintaining strong partner relationships, conducting deep discovery into partners' structures and goals, developing strategic business plans, and enabling partners with product knowledge and demand generation tools.

What is the company culture like at KnowBe4?

KnowBe4 values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages employees to be themselves, with fun activities like team lunches, trivia competitions, and local outings whether working remotely or in-person.

What makes a strong candidate for this Partner Account Manager position?

Strong candidates excel at building partner relationships, understanding partner businesses deeply, collaborating on strategic plans, and driving sales through enablement and joint marketing efforts.

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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