Partner Account Manager - Fort Lauderdale, FL

Miami, Florida, United States

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$60,000 – $80,000Compensation

Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Business DevelopmentIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Marketing, or a related field, and have at least three years of experience in account management or sales, with a preference for experience in the healthcare industry. Strong interpersonal and communication skills are required, along with the ability to build and maintain relationships with physicians and clinical practices.

Responsibilities

The Partner Account Manager will serve as the ‘face’ of Luna in their assigned region, proactively communicating with high-volume potential providers to ensure the company’s success. They will oversee and manage three or more markets, collaborate with PRM partners to grow territory, manage high-volume partner accounts, and build relationships with physicians and office personnel through effective communication. Additionally, they will schedule and conduct briefings with physician teams, analyze regional data, innovate new processes to increase patient volume, and encourage physicians to refer patients to Luna by fostering trust and providing excellent customer service, while also implementing the HVA process as needed.

Skills

Account Management

Sales

Healthcare

Relationship Building

Communication

Interpersonal Skills

Data Analysis

Process Innovation

Customer Service

Luna Physical Therapy

Home-based personalized physical therapy services

About Luna Physical Therapy

Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients without extra costs. They also bring all necessary equipment to the patient's home and offer flexible appointment times throughout the week, catering to busy schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.

Menlo Park, CaliforniaHeadquarters

2018Year Founded

$59MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

501-1,000Employees

Risks

Increased competition from other in-home healthcare providers may dilute Luna's market share.

Reliance on insurance billing poses risks if reimbursement rates change unfavorably.

Rapid expansion may challenge Luna's ability to maintain quality care and satisfaction.

Differentiation

Luna offers personalized in-home physical therapy, unlike traditional facility-based services.

Luna's therapists are licensed, board-certified, and average over 10 years of experience.

Luna's AI division enhances patient care with Auto Charting and scheduling chatbots.

Upsides

Luna's partnerships with health systems expand access to in-home therapy services.

Luna's new clinical programs reduce MSK care costs and improve patient outcomes.

High patient satisfaction and rapid expansion position Luna as a market leader.

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