Part Time Floor Leader - Pheasant Lane Mall at Lush Cosmetics

Nashua, New Hampshire, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Strong product knowledge of Lush products and brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging)
Ability to utilize StoreForce dashboard for analyzing sales results and providing coaching/feedback
Skills in cash handling, including transactions, register opening/closing, reconciling drawers, nightly deposits, and securing the store (may include bank deposits)
Capability to lead training sessions on sales techniques and product knowledge
Commitment to punctuality, attendance, and monitoring employee breaks/time
Knowledge of diversity, equity, inclusion, and belonging (DEIB) principles to foster open communication and teamwork

Responsibilities

Drive sales by coaching sales team using StoreForce dashboard, adjusting shop floor structure, owning segment results, and celebrating achievements
Deliver world-class customer experience by leading product demonstrations, observing consultations, collaborating with team, and exceeding sales goals
Build the brand by educating customers on Lush values, hosting store parties, community engagement, and traffic-driving initiatives
Increase product passion through constant learning and making informed recommendations
Train and coach Sales Ambassadors and peers on sales techniques and product knowledge; lead by example, assess performance, and seek feedback for self-development
Promote DEIB by encouraging open communication, listening to perspectives, fostering belonging, teamwork, collaboration, and recognizing contributions
Manage cash handling, store opening/closing, register reconciliation, deposits, and store security
Lead by example in attendance/punctuality, monitor employee breaks, review daily communications/task lists for team preparedness
Maintain clean, organized, visually appealing store through visuals and merchandising

Skills

sales coaching

customer experience

team leadership

sales analysis

StoreForce

product demonstrations

staff training

store operations

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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