Customer Onboarding Specialist
Canary TechnologiesFull Time
Entry Level & New Grad
The candidate should be a self-starter, self-motivated, possess attention to detail, and be flexible in handling work. Prior legal experience in alternative investments like venture capital, private equity, or hedge funds is a plus.
The role involves working on customer onboarding, training, and support, acting as the primary contact for fund managers and their limited partners. Responsibilities include identifying applicable questions in legal documents, structuring this information for the company's software, communicating feedback for software tweaks or client clarifications, and ensuring the final documents are consumer-grade in terms of logic, grammar, and question order.
Fundraising platform for investment firms
Passthrough provides a platform that simplifies the fundraising process for investment firms. Its features include quick generation of subscription documents, real-time tracking of fundraising progress, and automatic screening of beneficial owners against sanctions lists. This allows firms to concentrate on their main business activities instead of getting bogged down by administrative tasks. The company likely operates on a subscription or usage fee model, ensuring a steady revenue stream while meeting client needs for efficient fundraising tools. Passthrough prioritizes data privacy and security, adhering to regulations like GDPR and conducting regular security tests, which is essential in the financial sector. Overall, Passthrough aims to enhance the fundraising experience for investment firms by streamlining processes and ensuring data protection.