OTC Hearing Care Provider at Hear.com

United States

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$55,000 – $100,000Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

NoVisa

Healthcare, Hearing CareIndustries

Requirements

Must be authorized to work in the U.S
At least one year of relevant experience (college graduates welcome to apply)
Great empathy, customer orientation, compassion, and enthusiasm
Ability to multi-task: organized, able to work within a team, and self-disciplined to be autonomous
Reliable network connectivity: able to hardwire to home network with download speed above 100Mbps and upload speed above 20Mbps

Responsibilities

Perform simplified fittings, hearing tests, and adjustments for over-the-counter hearing aids
Educate clients on the most effective ways to use and benefit from over-the-counter hearing aids
Guide patients through app installation and pair hearing aids via Bluetooth
Develop and maintain excellent relationships with clients
Collect learnings and share knowledge with the business

Skills

Key technologies and capabilities for this role

Hearing Aid FittingsHearing TestsPatient EducationBluetooth PairingApp InstallationCustomer Relationship Management

Questions & Answers

Common questions about this position

What is the compensation for the OTC Hearing Care Provider role?

The base salary is $55,000 plus monthly bonuses, with an OTE of $80,000 – 100,000.

Is this position remote, and what are the work schedule requirements?

This is a remote role requiring reliable high-speed internet (download >100Mbps, upload >20Mbps) and hardwiring to your home network; you'll need availability for a full-time schedule of 9:00am - 6:00pm Eastern Time, Monday – Friday.

What skills and experience are required for this role?

At least one year of relevant experience (college graduates welcome), great empathy, customer orientation, compassion, enthusiasm, and the ability to multitask while working autonomously in a team.

What is the company culture like at hear.com?

hear.com has a close-knit team that values ownership, collaboration, and solution-oriented thinking in a goal and performance-driven environment that fosters innovation and growth.

What benefits are offered in this position?

Benefits include full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy, paid sick time, and paid company holidays.

Hear.com

Advanced hearing aids with smartphone connectivity

About Hear.com

hear.com offers advanced hearing aids with nearly invisible designs and smartphone connectivity, powered by super-fast sound processing and speech-enhancing algorithms. The company's digital business model has revolutionized hearing care, helping over 100,000 customers achieve better hearing since 2012.

396 Alhambra Cir #600, Coral Gables, FL 33134, USAHeadquarters

2012Year Founded

IPOCompany Stage

HardwareIndustries

201-500Employees