Order to Cash Operations Analyst-Voice at Accenture

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance Operations, Professional ServicesIndustries

Requirements

BCom qualification
3 to 5 years of experience
Commitment to quality
Collaboration and interpersonal skills
Agility for quick learning
Adaptable and flexible
Ability to work well in a team
Skill in Order to Cash - Collections Processing
Good understanding of cash applications, applying unapplied cash, reconciliation of suspense account, and processing from payment receipt to finalization
Ability to work in rotational shifts

Responsibilities

Analyze and solve lower-complexity problems
Interact day-to-day with peers within Accenture before updating supervisors
Work with limited exposure to clients and/or Accenture management
Follow moderate level instructions on daily tasks and detailed instructions on new assignments
Make decisions impacting own work and potentially others' work
Act as an individual contributor within a team with focused scope
Determine financial outcomes by collecting operational data/reports, conducting analysis, and reconciling transactions
Optimize working capital, provide real-time visibility, and manage end-to-end revenue and cash flow
Streamline billing processes overseeing customer inquiry to invoicing
Solve queries related to cash applications and coordinate with customers
Manage OTC collections/disputes including debt collection, reporting on aged debt, dunning process, bad debt provisioning
Perform cash reconciliations and follow up on missing remittances
Prepare refund packages accurately and supply to clients
Record all collections activities consistently per client process/tool
Deliver process requirements to achieve key performance targets
Ensure compliance to internal controls, standards, and regulations (including restricted countries)

Skills

Key technologies and capabilities for this role

Order to CashCollections ProcessingCash ApplicationCash ReconciliationsDebt CollectionAged Debt ReportingDunning ProcessBad Debt ProvisioningSuspense Account Reconciliation

Questions & Answers

Common questions about this position

What qualifications and experience are required for this role?

Candidates need a BCom qualification and 3 to 5 years of experience. The role requires skills in Order to Cash - Collections Processing.

What key skills are they looking for in candidates?

They seek commitment to quality, collaboration and interpersonal skills, agility for quick learning, and the ability to be adaptable, flexible, and work well in a team.

What does a typical day involve in this role?

You will solve lower-complexity problems through analysis, interact daily with peers before updating supervisors, receive moderate instructions on tasks, and work as an individual contributor on a team with focused scope.

What is the company culture like at Accenture?

Accenture emphasizes collaboration, as daily interactions are with peers, and values teamwork, with roles involving limited client exposure and working as part of a team.

Is the salary or compensation specified for this position?

This information is not specified in the job description.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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