Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Media, PublishingIndustries
Requirements
Experience in managing accounts receivable and billing
Ability to manage and lead a local O2C team, including direct management of the Order to Cash Coordinator
Experience supervising remote billing teams and local collections activities
Knowledge of O2C processes, including month-end close, revenue recognition, deferred revenue, billing discrepancies, and DSO management
Skills in process improvement, identifying efficiencies, and implementing global/local projects
Capability to establish and manage credit policies, including evaluating client payment history and setting credit limits
Experience training teams on regression testing for new products, services, tools, and technologies
Strong coordination skills with sales, billing, AR teams, offshore teams (e.g., Bangalore), and stakeholders
Analytical skills for resolving billing variances and ensuring timely adjustments
Responsibilities
Manage high-quality, controlled accounts receivable accounting services for the local market
Coordinate O2C month-end close activities, including revenue adjustments and deferred revenue, with Controlling Ops team in Bangalore
Coordinate with Billing, AR, and Sales teams for timely and accurate handling of discrepancies, revenue bookings, contractual discounts, campaign changes, and client revisions
Support monthly close and account reconciliation processes
Lead collections activities, including monitoring overdue accounts and escalating to collection agencies to improve DSO
Analyze and resolve media billing discrepancies, implementing action plans leading to client payment
Act as key point of contact for local O2C issues, engaging Bangalore team and stakeholders for timely resolutions
Serve as primary POC for escalated issues, working cross-functionally with internal partners
Provide monthly reports on billing and AR KPIs as defined by global/regional teams
Lead local O2C team to ensure accurate and timely invoicing for print, digital, ancillary, and programmatic media
Directly manage Order to Cash Coordinator and supervise daily operations of remote billing team and local collections
Actively identify and implement process improvement projects for local and global markets to enhance efficiency and controls
Highlight opportunities for continuous improvements and standardization in billing and AR teams
Manage and train billing team on regression testing for integrating new products, services, tools, and technologies
Establish credit policies: evaluate and approve credit limits/actions (e.g., prepayments)
Review and control client payment history and credit limits