Optical Manager at Ada

Wallington, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Optical, Retail HealthcareIndustries

Requirements

  • Fully qualified dispensing optician registered with the GOC
  • On track to meet the statutory points requirement for CPD
  • Confident in coaching others
  • Ability to provide excellent customer and patient care
  • Driven and ambitious to ensure the department meets its targets
  • Proven leadership skills in a fast-paced Optics environment
  • Organized and able to manage time effectively

Responsibilities

  • Oversee and manage the entire operation of the Asda Opticians
  • Manage the team of Optometrists and Optical assistants
  • Ensure compliance processes and procedures are followed
  • Review sales forecasting and department targets
  • Deal with customer queries
  • Manage clinic management and the shop floor process
  • Coach and develop the team
  • Work in partnership with an Optometrist

Skills

Key technologies and capabilities for this role

Dispensing OpticianGOC registrationCPDTeam ManagementLeadershipCoachingCustomer CareSales ForecastingComplianceClinic Management

Questions & Answers

Common questions about this position

What is the salary for the Optical Manager position?

The position offers a competitive salary plus benefits.

Is this Optical Manager role remote or onsite?

This is an onsite position.

What qualifications and skills are required for the Optical Manager role?

Candidates must be fully qualified dispensing opticians registered with the GOC, on track for CPD points, and have skills including confident coaching, excellent customer care, ambition to meet targets, proven leadership in optics, and strong time management.

What benefits are offered for the Optical Manager position?

Benefits include a discretionary company bonus, company pension up to 7% matched, 15% colleague discount in store and online, free access to wellbeing services like Wagestream, 24/7 virtual GP, counselling, health and dental cash plans, and a 24/7 employee assistance helpline, plus discounts on services like airport parking.

How do I apply for the Optical Manager job at Asda?

Apply today by completing an online application, with further instructions provided on the application portal.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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