Operations Supervisor (Onsite) at First American

Irving, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, MortgageIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience
3-5 years of directly related experience
2+ years demonstrated experience in a lead or supervisory role
Successful track record of executing day-to-day operational responsibilities, along with participating in, developing and completing projects in area of expertise
Able to implement and enforce processes to ensure compliance and quality
Emerging leadership skills
Provides others with reliable information and uses good listening and communication skills

Responsibilities

Supervise the day-to-day operational activities of skilled, non-exempt and possibly exempt level employees who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization
Assist with all personnel management, ensure appropriate wage and work hour laws are followed, and provide input to goal setting for the functional area
Prepare related reports and audit current procedures to monitor and improve efficiency of operations
Ensure proper training of staff and provide ongoing coaching, while adhering to the established department practices
Write and conduct employee performance reviews and provide ongoing performance feedback with management consultation
Advocate for employees and communicate compensation changes
Make hiring recommendations
Provide regular status updates and reports to Manager
Supervises the day-to-day operations of a segment of the organization’s operations in a non-manufacturing environment, while complying with established policies and procedures
Participates in developing, interpreting and implementing policies and procedures for the organization
Instills the notion within all employees at all levels of the organization, that the business unit’s primary goal is to provide the highest quality service possible to all customers

Skills

Operations Supervision

Personnel Management

Policy Implementation

Compliance

Reporting

Procedure Auditing

Goal Setting

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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