Operations Specialist (Overnight)
Airspace- Full Time
- Entry Level & New Grad
Candidates should be resourceful and autonomous, possess strong leadership skills, and be comfortable working in a warehouse environment with long standing hours and lifting heavy charges. Curiosity about the transport industry is also required.
The Operations Supervisor will ensure the seamless running of the delivery business day-to-day, utilizing communication and leadership skills with employees and Independent Delivery Contractors to guarantee on-time deliveries and outstanding customer experience. They will manage undelivered packages, complete daily reports, participate in the development of procedures and working methods, and monitor key performance indicators. Promoting and following safe work methods and behaviors, as well as adapting quickly to the needs of the business and problem-solving situations, are also key responsibilities.
Customer communication platform for businesses
Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes tools for live chat, email marketing, and customer support, allowing companies to manage interactions in one place. Intercom operates on a subscription model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries. What sets Intercom apart from its competitors is its integration of multiple communication tools and analytics features, which help businesses assess the effectiveness of their customer engagement strategies. The main goal of Intercom is to enhance customer experience by facilitating better communication between businesses and their customers.