Operations Solutions Engineer at Welocalize

Argentina

Welocalize Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AI, Data AnnotationIndustries

Requirements

  • 2+ years of experience in a technical role involving scripting, automations, or system integrations
  • Strong communication skills, with the ability to simplify complex technical topics for non-technical audiences
  • Proven ability to identify root causes of problems and propose effective technical solutions
  • Some experience or familiarity with project management, especially in technical or cross-functional environments
  • Experience working with APIs, automation platforms, or cloud tools (AWS, GCP, or Azure)
  • Proficiency in Python and JavaScript
  • Exposure to C#, data pipelines, NLP, or machine learning concepts will be very beneficial
  • Bachelor's Degree in Computer Science, Engineering, Math, or a related field, or equivalent work experience
  • A natural problem solver who is both curious and action-oriented
  • Comfortable balancing coding, stakeholder engagement, and solution design
  • Passionate about improving operations and building tech that scales
  • Interested in the intersection of AI, ML, and real-world applications

Responsibilities

  • Act as a technical advisor and liaison between engineering, operations, and customer-facing teams
  • Design and build technical solutions, including internal tools, scripts, and automations, with Python and JavaScript
  • Collaborate with both highly technical stakeholders and non-technical users to identify pain points and translate them into actionable engineering tasks
  • Troubleshoot and optimize platform integrations and ensure smooth data flows
  • Build scalable, self-serve solutions for common workflows to reduce manual overhead
  • Proactively identify issues, propose solutions, and lead small projects to implement them end to end
  • Contribute to data quality and consistency through programmatic checks and thoughtful system design

Skills

Python
JavaScript
Automation
Integrations
Workflow Optimization
Data Quality
Prompt Engineering
SFT
RLHF
AI Tools

Welocalize

Provides AI-driven content localization services

About Welocalize

Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.

New York City, New YorkHeadquarters
1997Year Founded
$33.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Telemedicine Benefit
Paid Sick Time
Paid Holidays
Employee Assistance Program
Mileage Reimbursement
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Voluntary Life Insurance
401(k) Retirement Plan

Risks

Competition from AI-driven tools like DeepL and Google Translate threatens market share.
Rapid AI advancements may commoditize basic translation services, pressuring differentiation.
Economic uncertainties in key industries could reduce spending on localization services.

Differentiation

Welocalize's OPAL platform uses AI to streamline translation and content adaptation processes.
The company offers specialized linguistic validation services for clinical trials and healthcare.
Welocalize's TranslationRater™ plugin for ChatGPT enhances translation quality assessment capabilities.

Upsides

Growing demand for AI-driven localization boosts Welocalize's market opportunities.
Rising interest in multilingual e-learning aligns with Welocalize's expertise.
Healthcare sector's AI integration offers new service expansion opportunities for Welocalize.

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