Supervisor, Operations (Event Processing)
Verra MobilitySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to initiate, direct, and participate in community outreach programs
- Knowledge of company policies, procedures, asset protection, safety controls, and quality assurance standards
- Skills in analyzing and interpreting reports, developing action plans, and monitoring compliance
- Experience in supervising, hiring, training, mentoring, and developing hourly associates
- Proficiency in evaluating performance, providing recognition, and promoting a belonging mindset
- Capability to model exceptional customer service using the One Best Way (OBW) service model
- Ability to manage customer service initiatives, resolve complaints, and implement process improvements
- Financial acumen to review P&L statements, control expenses, achieve sales/profit goals, and forecast budgets
- Skills in coordinating job-related activities, building stakeholder relationships, and measuring progress
- Commitment to company mission, values, ethics, integrity, and the Open Door Policy
- Leadership in building high-performing teams, embracing diversity, and fostering collaboration
- Ability to attract, retain, empower, and develop talent while acting with integrity
Responsibilities
- Initiate, direct, and participate in community outreach programs, establish community relationships, and champion company-sponsored programs, events, and sustainability efforts
- Ensure compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing safety and asset protection controls, maintaining quality standards, and overseeing operational reviews
- Provide supervision and development for hourly associates through hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, setting expectations, and promoting a belonging mindset
- Model and demonstrate exceptional customer service standards, manage customer service initiatives, resolve customer issues, and develop action plans for improvements
- Assist store manager in driving financial performance by achieving sales/profit goals, reviewing P&L statements, controlling expenses, correcting financial deficiencies, and participating in budget forecasting
- Coordinate, complete, and oversee job-related activities by developing stakeholder relationships, supporting business plans, identifying goals, building accountability, measuring results, and promoting continuous learning
- Ensure compliance with company policies, support mission/values/ethics, implement action plans, utilize Open Door Policy, and provide guidance on business processes
- Build high-performing teams, embrace differences, create a culture of belonging, work collaboratively, communicate effectively, attract/retain talent, and maintain standards of integrity and compliance
Skills
Community Outreach
Compliance Management
Associate Supervision
Customer Service
Financial Performance
P&L Analysis
Asset Protection
Safety Controls
Quality Assurance
Team Mentoring
Performance Evaluation
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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