Operations Manager - Floor at Walmart

Salt Lake City, Utah, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, LogisticsIndustries

Requirements

  • Ability to communicate verbally and/or in writing with individuals or groups (e.g., customers, suppliers, associates)
  • Skills in driving and implementing business plans to achieve facility goals (e.g., production, quality, safety) and operational improvements
  • Capability to forecast staffing, workload, and performance results to meet business demands
  • Proficiency in preparing, reviewing, and analyzing business reports to identify operational improvements (e.g., production, quality, safety)
  • Knowledge of Logistics and company quality/safety standards, policies, procedures, and directives
  • Ability to identify and resolve associate, customer, and supplier concerns using judgment or consultation
  • Experience supervising and managing associates and leaders, including direction, performance monitoring, feedback, training/development, and evaluation
  • Builds high-performing teams, embraces differences, creates inclusive culture
  • Works collaboratively, builds relationships, communicates with impact to motivate
  • Attracts/retains talent, empowers/develops others, recognizes contributions
  • Maintains high integrity, ethics, compliance; models Walmart values; promotes accountability
  • Acts selfless, humble, self-aware, honest, fair, transparent
  • Delivers results customer-first, adapts to shopping behaviors, applies EDLP/EDLC models
  • Makes data-based decisions, balances priorities considering stakeholders
  • Displays curiosity, learning desire, takes risks, shows resilience, encourages learning from mistakes
  • Drives continuous improvements, adopts new technologies/skills, supports change

Responsibilities

  • Communicate with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
  • Forecast staffing, workload, and performance results to meet business demands for area of responsibility
  • Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety)
  • Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
  • Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others
  • Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training/development needs, providing learning/growth opportunities, teaching/supporting/modeling policies/procedures, and participating in hiring, promotion, coaching, teaching, and evaluation

Skills

Key technologies and capabilities for this role

Operations ManagementTeam LeadershipStaffing ForecastBusiness ReportingPerformance MonitoringCompliance ManagementSafety StandardsQuality ControlAssociate DevelopmentLogistics Operations

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the salary range for the Operations Manager - Floor role?

This information is not specified in the job description.

What are the key responsibilities of this role?

Key responsibilities include communicating with individuals or groups, driving and implementing the business plan to achieve facility goals, forecasting staffing and performance, analyzing business reports for improvements, ensuring compliance with standards, resolving concerns, and supervising associates by providing direction, feedback, training, and development opportunities.

What is the company culture like at Walmart for this role?

The culture emphasizes respecting the individual by building high-performing teams, embracing differences, creating belonging, working collaboratively, attracting talent, and recognizing contributions; acting with integrity by maintaining high standards, modeling values, and supporting regenerative goals; serving customers with data-driven decisions; and striving for excellence with curiosity.

What makes a strong candidate for this Operations Manager position?

Strong candidates should demonstrate leadership in supervising teams, driving operational improvements, ensuring compliance and safety, analyzing data for decisions, resolving issues effectively, and embodying Walmart's values like integrity, customer focus, collaboration, and excellence.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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