Operations Lead at Sysco

Tomball, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Service, DistributionIndustries

Requirements

Bachelor’s degree required
Minimum 3-5 years of experience in Marketing and/or Management in a corporate environment
At least 3 years of relevant industry experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Understanding of how to gather market intelligence and insights
Methodical, hands-on, detail-oriented approach to problem-solving
Excellent written and oral communication skills; good listener
Able to develop clear PowerPoint presentations for executive audiences
Able to build strong working relationships with internal and external stakeholders, partners, and colleagues
Ability to be persuasive and build alignment with all levels and across functions within Sysco
Negotiation and conflict resolution skills
Self-starter
Motivated by the desire to have an impact
Highly committed to exceeding expectations and continuous improvement
High energy level
Strong personal work ethic
Willing and able to take on various types of work
Good fit with Sysco corporate culture
Ability to adapt to different management, communication, and delivery styles as needed
Highly flexible and adaptable to shifting priorities

Responsibilities

Manage the work and productivity of the team of operation support personnel for the menu services organization
Create and present reporting and analytics on all project activity for the menu services team
Lead development of marketing efforts including organization micro-site, blog, newsletters, and other marketing efforts
Maintain a productive relationship with Sysco menu services leadership team
Identify improvement opportunities to continuously improve team performance
Oversee and maintain menu services live chat/support function
Develop, maintain, and deliver training to the menu services team
Maintain OnDemand tool and roll out new functionality to team and field
Oversee operations, budget considerations, marketing, and reporting and analytics (team leadership duties)

Skills

Key technologies and capabilities for this role

Team ManagementReporting and AnalyticsMarketingBudget ManagementTraining DevelopmentProject ManagementLive Chat SupportOnDemand Tool

Questions & Answers

Common questions about this position

What is the compensation for the Operations Lead role?

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors.

Is this Operations Lead position remote or on-site?

This information is not specified in the job description.

What skills are required for the Operations Lead position?

Key skills include excellent written and oral communication, ability to develop clear PowerPoint presentations for executive audiences, building strong relationships with stakeholders, negotiation and conflict resolution, and a methodical, detail-oriented approach to problem-solving.

What is the team structure for this role?

The position will oversee a team of 2-5 direct reports and may be responsible for additional dedicated resources.

What makes a strong candidate for the Operations Lead role?

A strong candidate has a Bachelor’s degree, 3-5 years of experience in Marketing and/or Management in a corporate environment plus 3 years of relevant industry experience, and demonstrates self-starter qualities, strong communication skills, and a good fit with Sysco corporate culture.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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