Angi

Operations Coordinator

Massachusetts, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, Platform ServicesIndustries

Job Description: Partnership Operations Associate

Position Overview

Angi® is seeking a highly analytical and process-driven individual to play a pivotal role in supporting existing partnerships and assisting in the launch of new services and partners. This role involves iterating and improving on existing operations, ensuring operational excellence, and maintaining a strong customer experience. The successful candidate will be responsible for key processes that enable "Jobs Done Well," a core organizational priority.

About Angi

At Angi®, our mission for 30 years has been simple: get jobs done well. We connect homeowners with reliable, skilled professionals and provide pros with the jobs they want.

Angi at a glance:

  • A new homeowner turns to Angi every second.
  • Our network has 150,000+ skilled pros in 50+ service categories.
  • Over 150,000,000 projects have been brought to Angi.

Why join Angi: Angi is defining the future of the home services industry, creating an environment where homeowners, service professionals, and employees benefit from more jobs done well. We believe home is the most important place on earth and work hard to make a real impact on families, communities, and livelihoods.

Responsibilities

  • Lead financial operations for a business line, including vendor payments, invoicing, collections, and forecasting.
  • Handle a high volume of data entry daily with great accuracy, ensuring all set timelines and compliance metrics are met.
  • Develop operational processes to improve existing operations or launch new services/partners.
  • Understand nuanced data sets and deep dive into them to identify drivers.

Requirements

  • 1-2 years of professional experience, including financial reporting and/or operations.
  • Bachelor’s degree, preferably with a focus in a financial or analytical field.
  • Prior small company or start-up experience is ideal. Experience with marketplaces or past consulting experience is a plus.
  • Strategic and tactical experience designing, building, and executing scalable processes from scratch, ideally in an operations-intensive environment.
  • Exceptional quantitative skills and aptitude.
  • Deep knowledge of Excel and familiarity with Salesforce or other CRMs.
  • Strong communication skills and attention to detail.
  • Creative problem-solver with excitement to work on cross-functional teams and projects.
  • A passion for marketplaces, the sharing economy, and/or the on-demand services space.

Compensation & Benefits

  • Salary: $55,000 - $60,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
  • Bonus & Equity: Eligible for a competitive year-end performance bonus & equity package.
  • Health: Full medical, dental, vision package.
  • Time Off: Flexible vacation policy.
  • Additional Benefits: Pet discount plans & retirement plan with company match (401K).

Diversity & Inclusion

We value diversity and believe the best ideas come from teams with diverse points of view. We welcome individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Application Instructions

Please refer to the original job posting for specific application instructions.

Skills

Analytical Skills
Process Improvement
Stakeholder Management
Operational Excellence
Testing and Process Formulation

Angi

Sustainability consulting for ESG performance ratings

About Angi

Angi Sustainability focuses on sustainability consulting by providing Environmental, Social, and Governance (ESG) performance ratings and science-based targets for investments. The company collaborates with organizations like the Carbon Disclosure Project and the United Nations Global Compact to help institutional investors and corporations improve their ESG practices. Angi Sustainability stands out by offering both consultancy services and subscription-based analytical tools, allowing clients to measure and enhance their sustainability efforts. The goal is to support clients in making responsible investment decisions and advancing their sustainability initiatives.

Milan, ItalyHeadquarters
2017Year Founded
$225.5MTotal Funding
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
1,001-5,000Employees

Benefits

Competitive compensation.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy: work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

Risks

Increased competition from Thumbtack and TaskRabbit in the home services market.
Consumer shift towards DIY solutions may reduce demand for traditional services.
Potential backlash against ESG ratings could affect Angi Sustainability's credibility.

Differentiation

Angi offers a wide range of vetted home service professionals.
Angi Sustainability provides ESG performance ratings and science-based targets.
Partnerships with organizations like CDP and WWF enhance Angi's credibility.

Upsides

Growing demand for smart home solutions expands Angi's service offerings.
Increased interest in green home improvements aligns with Angi's sustainability focus.
Rising ESG reporting requirements boost demand for Angi Sustainability's services.

Land your dream remote job 3x faster with AI