Finance & Billing Operations Specialist
SupabaseSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Operations Associate - Trade Finance TM Fulfillment at Capital One
Wilmington, Delaware, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FinanceIndustries
Requirements
- High School Diploma, GED or equivalent certification
- At least 1 year of Commercial banking experience
- At least 1 year of experience in a back-office, operational environment
- Risk management and control focus with a high level of personal accountability and ownership
- Excellent communication and interpersonal skills to interact effectively with Internal/External clients
- Strong analytical thinking, problem solving skills, and attention to detail
- Aptitude to question current procedures with a focus on continuous process improvement
- Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment
- Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600), Standby Letters of Credit (ISP98), Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)
- Interest and/or fungible skills in machine learning, robotic process automation, and application improvement. (Preferred: Bachelor’s Degree or Military experience)
Responsibilities
- Manage front office operational activities including receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing
- Support the Letter of Credit process including issuance, amendments, discrepancies, documents and payments
- Assist the Standby Letter of Credit team with discovery calls
- Conduct quality assurance and general system testing
- Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external/partner banks
- Review and confirm compliance with Trade Finance Services controls
- Develop and manage business artifacts, including desktop procedures, job aids, checklists, and other departmental resources or training materials
- Liaise with Value Chain partners such as Product Intent, Tech, Legal, etc. in support of Trade Finance transactions
- Monitor core system performance, report and escalate outages, and manage remediation efforts
- Provide support for ad hoc organizational projects
- Actively participate in ongoing SBLC training
Skills
Trade Finance
Standby Letters of Credit
Letter of Credit Processing
Regulatory Compliance
Risk Management
Front Office Operations
Document Processing
Scanning
Client Servicing
International Trade Transactions
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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