Operations Associate - Trade Finance TM Fulfillment at Capital One

Wilmington, Delaware, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, FinanceIndustries

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of Commercial banking experience
At least 1 year of experience in a back-office, operational environment
Risk management and control focus with a high level of personal accountability and ownership
Excellent communication and interpersonal skills to interact effectively with Internal/External clients
Strong analytical thinking, problem solving skills, and attention to detail
Aptitude to question current procedures with a focus on continuous process improvement
Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment
Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600), Standby Letters of Credit (ISP98), Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)
Interest and/or fungible skills in machine learning, robotic process automation, and application improvement. (Preferred: Bachelor’s Degree or Military experience)

Responsibilities

Manage front office operational activities including receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing
Support the Letter of Credit process including issuance, amendments, discrepancies, documents and payments
Assist the Standby Letter of Credit team with discovery calls
Conduct quality assurance and general system testing
Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external/partner banks
Review and confirm compliance with Trade Finance Services controls
Develop and manage business artifacts, including desktop procedures, job aids, checklists, and other departmental resources or training materials
Liaise with Value Chain partners such as Product Intent, Tech, Legal, etc. in support of Trade Finance transactions
Monitor core system performance, report and escalate outages, and manage remediation efforts
Provide support for ad hoc organizational projects
Actively participate in ongoing SBLC training

Skills

Key technologies and capabilities for this role

Trade FinanceStandby Letters of CreditLetter of Credit ProcessingRegulatory ComplianceRisk ManagementFront Office OperationsDocument ProcessingScanningClient ServicingInternational Trade Transactions

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This information is not specified in the job description.

What are the key skills required for this Operations Associate position?

Candidates should demonstrate a high degree of ownership, attention to detail, critical thinking, and risk management. Excellent communication and interpersonal skills are also essential, along with a risk management and control focus.

What does the team culture or work environment look like?

The role is in a dynamic, fast-paced back-office operational environment that bridges international business, banking operations, and risk management, offering exposure to international markets and global trade transactions.

What compensation or salary information is provided?

This information is not specified in the job description.

What makes a strong candidate for this role?

The ideal candidate has a risk management and control focus with high personal accountability, ownership, excellent communication, and interpersonal skills, along with the ability to handle front office interactions in a fast-paced environment.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters

2014Year Founded

$15.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Operations Associate - Trade Finance TM Fulfillment at Capital One

Requirements

Responsibilities

Skills

Questions & Answers

Capital One

About Capital One

Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.

Over-reliance on partnerships could expose Capital One to technological risks.

Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.

The company partners with Khan Academy to provide financial literacy education.

Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.

Data sharing with Worldpay enhances payment security and fraud prevention.

Partnerships with fintechs like Minna Technologies improve customer experience.

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