Operations Associate at Verse Medical

New York, New York, United States

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$60,000 – $60,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High level of organization
High attention to detail
Excellent written and verbal communication skills
Ability to learn quickly
Prior experience in customer support or a client-facing role
Familiarity with call center software and tools
Experience using CRM or Helpdesk systems to track and resolve customer inquiries
Strong problem-solving skills with a focus on providing excellent customer service
Ability to handle incoming messages and calls efficiently while maintaining a positive customer experience

Responsibilities

Work with clinics, supply partners, insurance companies and patients to ensure delivery of care
Troubleshoot issues that come up within the delivery of care
Learn the complexities of the healthcare industry and how the different pieces fit together in our business
Collaborate cross-functionally with Verse Medical’s internal operations, customer service, and customer success teams to coordinate responses to high-urgency issues

Questions & Answers

Common questions about this position

What is the salary for the Operations Associate position?

The salary is $60K.

Is this role remote or onsite?

This is an onsite position.

What skills or experiences are required for this role?

This information is not specified in the job description.

What are Verse Medical's company values?

The company values transparency and direct communication, speed of iteration, giving 110% effort when needed with sustainable pace, and deep empathy with customers.

What makes a strong candidate for this Operations Associate role?

Strong candidates are driven by the mission to improve at-home care, bring diverse experiences and backgrounds, and can collaborate cross-functionally while learning healthcare complexities.

Verse Medical

Develops remote care healthcare software solutions

About Verse Medical

Verse specializes in cutting-edge software solutions designed to facilitate high-quality healthcare remotely. Their approach is particularly pivotal in a world increasingly focused on efficient and reliable home-based medical care. With a strong emphasis on developing technologies that provide hospital-quality treatment from the comfort of one’s home, working at this company offers the opportunity to be at the forefront of telehealth and remote care innovation while contributing to a transformative shift in how healthcare services are delivered globally.

New York City, New YorkHeadquarters

2018Year Founded

$12.6MTotal Funding

SEEDCompany Stage

HealthcareIndustries

11-50Employees