Customer Onboarding Specialist
Fleetio- Full Time
- Junior (1 to 2 years)
Workwize is a fast-growing SaaS platform revolutionizing how companies manage and support their distributed workforces. We streamline the entire lifecycle of remote work equipment, making it effortless for organizations to onboard, support, and offboard employees anywhere in the world.
We’re on the lookout for a technically adept and client-focused Onboarding Specialist to join our Customer Success team and play a key role in delivering seamless onboarding experiences for our clients.
Role Overview: As an Onboarding Specialist at Workwize, you will own the onboarding journey for new clients from post-sale through successful implementation. You'll act as the main point of contact during the first 30–60 days of the customer lifecycle, ensuring clients are not only up and running on our platform but fully empowered to use it effectively.
This role requires strong technical acumen, excellent time and project management skills, and outstanding communication abilities. Ideal candidates will have a background in IT infrastructure or SaaS environments and be confident in managing multiple onboarding projects simultaneously while collaborating closely with our Sales, Product, and Technical teams.
Source-to-pay solution for energy sector
Workrise offers a source-to-pay solution specifically designed for the energy sector. Their platform combines specialized software with expert teams to improve collaboration between energy companies and their suppliers. This system streamlines the procurement process, making it faster and more efficient. Workrise supports the entire procurement lifecycle, from sourcing to payment, ensuring that large energy corporations and their supply chain partners can work together effectively. Unlike competitors, Workrise emphasizes the integration of technology with human expertise, which enhances operational speed and efficiency. The company's goal is to optimize procurement processes in the energy market, ultimately benefiting both suppliers and energy companies.