Customer Success Manager
SamaFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
The role is hybrid with weekly in-office meetups in San Francisco.
Key requirements include 3+ years implementing complex software with SMBs, exceptional communication skills for all levels, ability to explain technical concepts in business-friendly terms, experience leading cross-functional teams, and strong analytical and problem-solving skills.
Benefits include competitive salary & equity with early exercise options, unlimited PTO (minimum 21 days off) & generous parental leave, health, dental, and vision insurance, team events and retreats, home office stipend, and personal financial advisor.
Strong candidates have 3+ years implementing complex software with SMBs, exceptional communication and problem-solving skills, experience leading cross-functional teams, and nice-to-haves like grocery industry background or startup experience; openness to 15-20% travel is also key.
Operating system for grocery retailers
Vori offers an operating system designed for grocery retailers to improve efficiency by centralizing data and digitizing workflows. The platform connects various data points in the food supply chain, allowing grocery stores to manage operations digitally instead of relying on paper processes. By integrating with existing systems like QuickBooks and BRData, Vori helps independent grocers streamline their inventory and supply chain management. The company's goal is to enhance the grocery retail industry by making operations smoother and more efficient.