Omni Experience Ambassador Part Time at BJ's Wholesale Club

New York, New York, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
  • Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
  • Carry out job functions and responsibilities as assigned, supporting club policies, procedures, and compliance
  • Act with honesty and integrity, lead with the member in mind, address and escalate concerns appropriately
  • Ensure a safe and positive environment, embrace inclusion and diversity, work collaboratively as a team
  • Maintain a friendly and positive attitude, move with speed and agility, innovate and adapt
  • Understand how to access and read production and/or financial performance reporting for the department
  • Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards (Fast, Friendly, Full, Fresh, Clean; Grand Opening Look daily)

Responsibilities

  • Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
  • Utilize handheld scanner (RF) device to pick orders from the sales floor and verify merchandise
  • Move merchandise from sales floor to staging area
  • Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
  • Communicate with club team when merchandise needs to be replenished
  • Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
  • Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
  • Maintain a clean and organized environment inside the OMNI Space, including bin storage for member orders based on gold standards
  • Regularly clean and maintain storage bins based on safety standards
  • Deliver service excellence through all points of contact, resolve and de-escalate member concerns

Skills

Key technologies and capabilities for this role

Handheld ScannerOrder PickingInventory VerificationBOPICCurbside PickupExpress PayShip from ClubWarehouse Operations

Questions & Answers

Common questions about this position

What benefits are offered for this part-time position at BJ's Wholesale Club?

Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).

Is this position remote or does it require on-site work?

This is a part-time on-site role involving warehouse activities and working within the club for digital initiatives like BOPIC, Curbside, Express Pay, and Ship from Club.

What skills or responsibilities are required for the Omni Experience Ambassador role?

Responsibilities include performing warehouse activities like pulling merchandise, using handheld scanners, operating equipment, supporting digital initiatives (BOPIC, Curbside, etc.), applying club policies, ensuring safety, and delivering GOLD member standards.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic, emphasizing flawless execution, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and delivering outstanding member service.

What makes a strong candidate for this Omni Experience Ambassador position?

Strong candidates demonstrate commitment to team work, member service excellence, adherence to GOLD standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean), ability to maintain a clean organized environment, and understanding of department performance reporting.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI