Omni Experience Ambassador Part Time at BJ's Wholesale Club

La Vergne, Tennessee, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
  • Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
  • Commitment to club policies, procedures, and compliance
  • Ability to act with honesty, integrity, and lead with the member in mind
  • Ability to ensure a safe and positive environment, embrace inclusion and diversity, work collaboratively, move with speed and agility, innovate, adapt, and maintain a friendly positive attitude
  • Understanding of how to access and read production and/or financial performance reporting for the department
  • Ability to work part-time

Responsibilities

  • Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
  • Utilize a handheld scanner device (RF) to pick orders from the sales floor and verify merchandise
  • Move merchandise from sales floor to staging area
  • Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
  • Communicate with club team when merchandise needs to be replenished
  • Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
  • Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
  • Carry out job functions and responsibilities as assigned
  • Support flawless execution, hold self accountable, address and escalate member concerns
  • Deliver service excellence, resolve and deescalate member concerns, commit to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
  • Work as a team to deliver GOLD club standards daily, including Grand Opening Look
  • Maintain a clean and organized environment inside the OMNI Space, organize bin storage for member orders based on gold standards, and regularly clean and maintain storage bins based on safety standards

Skills

Key technologies and capabilities for this role

Handheld ScannerMerchandise PickingInventory VerificationBOPICCurbside PickupExpress PayShip from ClubWarehouse Operations

Questions & Answers

Common questions about this position

What benefits are offered for this part-time position at BJ's Wholesale Club?

Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).

Is this position remote or on-site?

This is a part-time on-site role involving warehouse activities, operating equipment, and working within the OMNI Space in the club.

What skills or responsibilities are required for the Omni Experience Ambassador role?

Responsibilities include performing warehouse activities like pulling merchandise, using handheld scanners, operating equipment, supporting digital initiatives such as BOPIC, Curbside, Express Pay, and Ship from Club, maintaining club standards, and delivering service excellence with a focus on safety, inclusion, and member satisfaction.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic selves, emphasizing flawless execution, accountability, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and delivering GOLD Member Standards.

What makes a strong candidate for this Omni Experience Ambassador position?

Strong candidates carry out assigned functions, support club policies and compliance, act with honesty and integrity, prioritize members, ensure safety and positivity, embrace inclusion and diversity, work collaboratively as a team, move with speed and agility, and commit to GOLD club standards like maintaining a clean OMNI Space.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
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