Omni Experience Ambassador Part Time at BJ's Wholesale Club

La Vergne, Tennessee, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Ability to act with honesty, integrity, and lead with the member in mind
Ability to ensure a safe and positive environment, embrace inclusion and diversity, work collaboratively, move with speed and agility, innovate, adapt, and maintain a friendly positive attitude
Understanding of how to access and read production and/or financial performance reporting for the department
Ability to work part-time

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize a handheld scanner device (RF) to pick orders from the sales floor and verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
Communicate with club team when merchandise needs to be replenished
Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
Carry out job functions and responsibilities as assigned
Support flawless execution, hold self accountable, address and escalate member concerns
Deliver service excellence, resolve and deescalate member concerns, commit to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
Work as a team to deliver GOLD club standards daily, including Grand Opening Look
Maintain a clean and organized environment inside the OMNI Space, organize bin storage for member orders based on gold standards, and regularly clean and maintain storage bins based on safety standards