Omni Experience Ambassador Part Time at BJ's Wholesale Club

Maryville, Tennessee, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area
Proficiency in using handheld scanner (RF) device to verify merchandise counts and update locations
Capability to operate equipment
Understanding of digital initiatives: BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Ability to act with honesty, integrity, and lead with the member in mind
Maintenance of a safe and positive environment
Embrace inclusion, diversity, collaboration, and respect
Work as a team to achieve goals with speed, agility, innovation, and adaptation
Maintain a friendly and positive attitude
Knowledge of GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly; Full, Fresh, Clean
Ability to access and read production and/or financial performance reporting for the department
Understanding of consistent execution's impact on business performance

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor
Use handheld scanner (RF) to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
Communicate with club team when merchandise needs replenishment
Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
Deliver service excellence through all points of contact and resolve/deescalate member concerns
Maintain a clean and organized environment inside the OMNI Space
Organize member orders using bin storage based on GOLD standards
Regularly clean and maintain storage bins based on safety standards
Work as a team to deliver GOLD club standards daily, including Grand Opening Look (GOL)
Support flawless execution and hold accountable to team standards