New Home Sales Consultant at PulteGroup

Troy, Michigan, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Homebuilding, Real EstateIndustries

Minimum High School Diploma or equivalent (Bachelor's Degree preferred)
Minimum of 1 Year of related functional experience
Ability to work all posted hours of operation, including opening and closing of model park and sales center before and after posted hours
Ability to work weekends and all non-exempt holidays
Appropriate license or certifications as required by the state
Completion of the Sales Consultant Learning and Certification Program
Valid Driver's License

Sell and close PulteGroup products
Monitor and meet Customer Quality Experience (CQE) goals
Generate leads from customer referrals and core realtor group
Conduct interviews to all prospects for current/future home sales, make presentations to model visitors, and demonstrate the models, spec homes and the amenities of the community
Explain principal and interest payments, taxes, insurance, CC&Rs (deed restrictions), homeowner associations, and if applicable club/golf membership plans
Prepare required paperwork for each home sale and for prospective purchasers
Assist in making prospective homebuyer appointments with design center, mortgage, key inspection and settlement departments when necessary
Keep homebuyer updated as to construction progress and estimated completion dates and remain actively involved in the sales process through closing
Communicate properly to the appropriate departments, any customer requests for information or service
Actively manage backlog and communicate with Pulte Mortgage and/or outside lenders
Conduct regular monthly competitive shops and report findings back to peers and management
Regularly walk model park, sales center, and other community features identifying any items that are not customer ready and coordinate their repair/maintenance with the appropriate party
Regularly audit community website, MLS, collateral, and any other consumer facing material to ensure accuracy in presentation
Other duties as assigned