National Transport Operations Manager at Sysco

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, FMCG, Logistics, DistributionIndustries

Requirements

Experienced leader managing large teams (>600 colleagues) through direct reports in fast-paced FMCG, Retail, Multi-Channel or 3PL environments
Proven ability to provide high levels of customer service, manage performance and productivity, coach and develop teams in a safe and compliant environment
Natural leader and people motivator focused on optimum productivity and continuous improvement
Excellent IT user with good familiarity of telematics and associated technology
Proven working knowledge of Health & Safety and legal requirements in a distribution environment
Experience working within set budgetary and performance-targeted workplaces
Ability to coach, lead and motivate teams to deliver results
Experience mobilising and managing change in people and processes
Ability to communicate clearly at all levels (direct and indirect reports) and delegate appropriately
Adaptable, resilient and self-aware
Ability to make decisions based on risk evaluation, departmental impact and knowledge of 'off price' retailing
Ability to influence peers and senior managers
Confident leader with a dynamic and engaging approach to inspire high performance and continuous improvement

Responsibilities

Monitor and achieve all key performance indicators through effective management of direct reports, focusing on service, costs, compliance and engagement
Recruit, develop and manage direct reports to support delivery of business KPIs
Take full accountability for the performance of own department(s), including achieving auditable standards
Collaborate with other business functions to build alignment and deliver overall business results
Ensure all Service Level Agreements (SLAs) are met
Contribute to and plan day-to-day operational strategy
Identify opportunities and implement initiatives for continuous improvements in ways of working, quality, consistency and effectiveness of processes
Adhere to performance and absence management processes, analyse trends, coach teams, and follow disciplinary processes where necessary
Manage all employee relations issues in line with company policies

Skills

Key technologies and capabilities for this role

Team ManagementLeadershipTelematicsTransport OperationsCustomer ServicePerformance ManagementProductivity OptimizationComplianceFMCG3PLRetail Operations

Questions & Answers

Common questions about this position

What benefits are offered for the National Transport Operations Manager role?

Benefits include competitive salary, health insurance, pension, wellbeing day, company car, Employee Assistance Programme (EAP), family leave entitlements, colleague discount on food and products, expert training & development, and Sysco Socials with monthly lunches and incentives.

Is this role remote or office-based?

This role is based in the Dublin Distribution Centre.

What are the key skills required for this position?

Key skills include experience leading large teams (>600) through direct reports in fast-paced FMCG, Retail, Multi-Channel or 3PL environments, providing high customer service while managing performance and safety, IT proficiency with telematics, knowledge of Health & Safety in distribution, and ability to coach, motivate, and manage change.

What is the company culture like at Sysco?

Sysco fosters a passionate team environment focused on foodservice growth, customer-centric ethos, international opportunities for learning and development, and social events like monthly lunches and incentives.

What makes a strong candidate for this role?

A strong candidate is a natural leader and motivator with proven experience managing 600+ teams in fast-paced distribution, expertise in safety and telematics, ability to drive performance KPIs, and skills in coaching, change management, and influencing at all levels.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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