Mountain Studio Associate Manager | Freeport, ME (Full-Time) at Skio

Freeport, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Apparel, Mountain LifestyleIndustries

Requirements

High school equivalency or GED required
Bachelor’s or associate degree preferred
1+ years of retail experience preferred
Leadership experience preferred
Preferred experience with visual merchandising and/or retail marketing, and working with a team towards shared goals
Detail-oriented with strong organizational and prioritization skills
Self-motivated and proactive with operational tasks
Excellent communication skills with prior customer service experience
Effective with Microsoft Office and Google Suite
Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Commitment to our mission, vision, and values
Must live within a reasonable commute of Freeport, Maine Mountain Studio
Available to work a combination of opening, closing, weekend and holiday season shifts
Must be able to move around the retail space for 8-12 hours per day
Must be able to move items upwards of 50 lbs, occasionally traverse ladders

Responsibilities

Manage the details of the retail store including but not limited to hiring, training and coaching retail staff
Inventory management through receiving, selling and merchandising
Driving sales
Communicate directly with Store Manager and Retail Leadership, corporate Operations, Marketing, Product, and Customer Service teams as needed
Implementation of strategies to drive new customer acquisition
Planning and execution to achieve an exceptional retail environment for customers
Setting an example for your team in how you show up on the sales floor working alongside them each day
Support planning and delivery of visual merchandising and marketing plans
Help oversee operational procedures, sales and merchandising efforts
Help lead the store staff and shares responsibility for hiring and training team members
Ensure a consistently high level of customer service in the store
Foster a culture of trust, accountability and excellence amongst the staff
Ensure a strong working knowledge of Stio products
Implement best practices in the areas of customer engagement, operations and visual merchandising
Support budget objectives for both revenue and operating expenses

Skills

Retail Management

Sales Driving

Customer Service

Staff Training

Inventory Management

Merchandising

Leadership

Hiring

Team Coaching

Visual Merchandising

Skio

Subscription service platform for e-commerce businesses

About Skio

Skio provides subscription services tailored for businesses, particularly those using the Shopify platform. Their system allows companies to easily implement and manage subscriptions, making the transition from other providers straightforward. Skio's platform is designed to be user-friendly for both customers and businesses, which helps streamline the subscription process. What sets Skio apart from competitors is its strong focus on customer service; clients appreciate the team's quick responses and their ability to introduce new features based on feedback. The goal of Skio is to enhance the e-commerce experience for brands by offering efficient subscription solutions that foster trust and satisfaction among its diverse clientele.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$6.3MTotal Funding

SEEDCompany Stage

Consumer Software, Fintech, Consumer GoodsIndustries

51-200Employees

Risks

Competition from Recharge and Bold Commerce threatens Skio's market share.

Reliance on Shopify poses a risk if Shopify develops its own features.

Potential scalability issues could impact Skio's customer service reputation.

Differentiation

Skio offers a user-friendly subscription platform for Shopify businesses.

The company is praised for excellent customer service and responsiveness.

Skio supports over 1029 brands, including Unilever and Bulletproof.

Upsides

Increased demand for customizable subscription solutions benefits Skio's platform.

AI-driven analytics integration can enhance customer retention strategies.

Shopify's API updates allow for better Skio integration.

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