MongoDB Database Support Engineer (Remote) at Percona

Americas

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Excellent knowledge of both RDBMS's and MongoDB, including configuration and best practices, schema design, performance tuning, query optimization, index tuning, and backup solutions
Understanding of replica set and sharding topologies, engine selection and usage, and monitoring requirements
Detailed understanding of administering Linux based systems
Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and thinking outside the box to resolve complex issues
Enthusiasm to expand skill set with new technologies
Availability to travel for occasional team meetings, conferences, and customer visits
Experience working with customers in English
Completed MongoDB University courses

Responsibilities

Providing best-of-breed professional technical support services for MongoDB
Resolving complex problems for customers with demanding deployments and business needs
Assisting fellow support engineers
Blogging and creating Support content
Collaborating with other departments
Having a direct, positive impact on product strategy

Skills

Percona

Open-source database software and services

About Percona

Percona specializes in open-source database software and services, focusing on systems like MySQL, PostgreSQL, and MongoDB. The company enhances these databases to improve their speed and reliability, catering to over 3,000 clients globally, from small startups to large enterprises in various sectors such as technology, finance, and e-commerce. Percona's business model combines free open-source software with paid services, including consulting to optimize database performance and managed services for complete database management. They also offer Percona Monitoring and Management (PMM), a free tool for monitoring database performance. Percona stands out in the database management market due to its dual offering of free and paid solutions, making it a valuable partner for organizations that depend on effective data management.

Pleasanton, CaliforniaHeadquarters

2006Year Founded

$972.7KTotal Funding

GRANTCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

201-500Employees

Risks

Automated upgrades in PostgreSQL may cause compatibility issues for existing users.

Partnership with Lyrid could increase competition in the cloud-native database market.

New CTO appointment may lead to strategic shifts unsettling existing clients.

Differentiation

Percona uniquely supports both MySQL and MongoDB on traditional and cloud platforms.

They offer a mix of free open-source software and paid services for databases.

Percona is recognized for its expertise in database optimization and management.

Upsides

Growing demand for cloud-native solutions boosts Percona's open-source platform innovation.

Multi-cloud adoption presents opportunities for enhanced database management solutions.

AI-driven optimization tools offer potential for integration into Percona's products.

Land your dream remote job 3x faster with AI

Try Jobo Free