Mission Operations Training Specialist at Planet

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Aerospace, Space Technology, Satellite ImagingIndustries

Requirements

6+ years of dedicated experience in customer training or a closely related technical capacity, preferably within a Space or a related industry
Expertise and experience driving adoption and strategic use of a comprehensive tech stack, including: Jira, Confluence, Python, and learning management systems (LMS)
Cross-functional project or program management experience
Ability to develop and deliver engaging training, including classroom instruction
Familiarity and working knowledge of Instructional Design and design authoring tools (ex: Rise)
Bachelor’s degree in a related discipline

Responsibilities

Design, build, and program manage Constellation Service customer training initiatives
Own key training and education programs, including onboarding, ramping, technical product training, and LMS maintenance
Develop and deliver engaging training content and assessments
Act as the Space Business Team’s primary support for training and enablement needs
Maintain and optimize training assets and systems for accuracy and efficiency
Identify training needs through data analysis and cross-functional collaboration
Monitor program effectiveness and drive continuous improvement
Contribute to the development of learning paths and training artifacts
Support enhancements to company products and business practices
Exhibit superior adaptability and proactive problem-solving in an ambiguous environment
Partner with the Education and Enablement leadership on strategic initiatives, including assessment design and annual scope planning

Skills

Key technologies and capabilities for this role

Training Program DesignOnboardingTechnical TrainingSatellite OperationsGround OperationsCollection PlanningKnowledge TransferCustomer Enablement

Questions & Answers

Common questions about this position

Is this role remote or hybrid?

This is a full-time, hybrid role which will require you to work from our San Francisco HQ office 3 days per week.

What is the salary range for this position?

This information is not specified in the job description.

What key responsibilities does this role involve?

The role involves designing and developing standardized training programs for satellite operations, ground operations, and collection planning, as well as developing engaging training content, assessments, and owning onboarding and technical training programs.

What is Planet's company culture like?

Planet has a people-centric approach toward culture and community, striving to iterate in a way that puts team members first and prepares the company for growth, with an inspiring mix of experts from various domains.

What makes a strong candidate for this role?

Strong candidates will have experience in designing training programs, delivering technical training in satellite operations or similar fields, and skills in data analysis, cross-functional collaboration, and program management.

Planet

High-resolution satellite imagery subscription service

About Planet

Planet captures high-resolution satellite images of the Earth using a fleet of small satellites called Doves. These satellites provide near-daily, detailed imagery across eight different bands, allowing clients to monitor environmental changes, manage resources, plan urban developments, and respond to disasters. The company operates on a subscription-based model, giving clients access to a vast library of images and data analytics tools. This approach ensures consistent revenue as clients require ongoing updates. Planet differentiates itself by offering customized solutions and educational resources through Planet School, helping users effectively utilize their platform. The goal of Planet is to be a leader in the geospatial intelligence market, providing valuable insights through frequent and detailed Earth observation.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$617.1MTotal Funding

IPOCompany Stage

Data & Analytics, AerospaceIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Remote Work Options

Wellness Program

Mental Health Support

Home Office Stipend

Phone/Internet Stipend

Tuition Reimbursement

Equity

Commuter Benefits

Volunteering Paid Time Off

Parental Leave

Risks

Increased competition from companies like Antaris threatens market share.

Recent layoffs may impact operational efficiency and innovation.

Expansion of partnerships may stretch resources, reducing service quality.

Differentiation

Planet operates the largest fleet of Earth-imaging satellites globally.

Their subscription model ensures continuous revenue from diverse sectors.

Planet's AI-driven analytics enhance satellite imagery insights significantly.

Upsides

AI-driven analytics can expand into agriculture and urban planning sectors.

Partnerships with platforms like UP42 enhance data offerings and capabilities.

Smart city management using satellite data offers new revenue streams.

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