Mid-Market Growth Manager at Qualia

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Technology, SaaSIndustries

Requirements

4+ years experience in a sales, renewals, or customer success role
Experience in the technology space (vertical SaaS experience is a plus)
Deep, holistic knowledge of tech and business to evaluate and act on growth opportunities
Project management experience leading growth strategy for multiple initiatives simultaneously from start to finish
Product management knowledge to strategically understand user interactions with the product
Proven ability to cultivate and maintain strong relationships with C-Suite executives
Experience in a customer-facing role maintaining successful relationships leading to exceptional satisfaction metrics
Skilled at working with cross-functional teams to execute new product initiatives and develop partnerships
Strong negotiation skills and ability to navigate complex, multi-stakeholder sales processes
Ability to develop and execute strategic account plans for sophisticated customers
Comfortable managing ambiguity and adapting approach based on customer needs
Excellent communication skills with ability to tailor messaging for different audiences
Based in Austin, TX, with ability to work in the office a minimum of 3 days per week

Responsibilities

Strategically identify and facilitate new opportunities between Mid-Market Accounts and Qualia within the current install base
Work on highly visible projects requiring collaboration (internally and externally) with multiple teams to execute successfully
Leverage Qualia's suite of digital real estate products and ecosystem to drive revenue growth and adoption
Prepare go-to-market strategies for Mid-Market Accounts
Develop and execute continuous, client-based communications to monitor success, adoption, and satisfaction of Qualia's products and services
Align with both internal and external product teams to implement Qualia's products
Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts
Achieve monthly revenue targets for renewals and upsell/cross-sell
Proactively identify at-risk accounts and implement strategies to mitigate churn
Partner with Customer Success Managers, Deal Desk, Finance, Product, and other cross-functional teams to manage your book of business effectively

Skills

Key technologies and capabilities for this role

account managementrevenue growthcontract renewalgo-to-market strategyclient communicationcross-functional collaborationproduct adoptionstrategic partnershipsreal estate technology

Questions & Answers

Common questions about this position

What experience is required for the Mid-Market Growth Manager role?

Candidates need 4+ years in sales, renewals, or customer success roles, experience in the technology space (vertical SaaS preferred), deep knowledge of tech and business, project management experience leading growth strategies, product management knowledge, and proven ability to build C-Suite relationships.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What does the team collaboration look like at Qualia?

The role involves close collaboration with Customer Success Managers, Deal Desk, Finance, Product, and other cross-functional teams, as well as external partnerships in the real estate space.

What makes a strong candidate for this Growth Manager position?

A strong candidate has 4+ years in sales, renewals, or customer success, tech industry experience preferably in vertical SaaS, project and product management skills, and a track record of building C-Suite relationships while driving revenue growth.

Qualia

Business intelligence and data visualization solutions

About Qualia

Qualia Data Sciences focuses on providing business intelligence and data visualization solutions to enhance business operations through advanced analytics. Their main products include BusinessQ, which offers tools for data discovery and visualization, and Seery, an AI-driven platform that aids in data-driven decision making. They also create specialized analytics applications for Clover POS systems, which generate detailed reports and dashboards for various operational and payment processing needs. Qualia primarily serves clients in the US and Europe, but is open to forming global partnerships. Their revenue model is based on software licensing and service fees, with income generated from subscriptions and custom analytics solutions.

Zagreb, CroatiaHeadquarters

2015Year Founded

N/ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1-10Employees

Benefits

Health Insurance

401(k) Retirement Plan

Commuter Benefits

Professional Development Budget

Parental Leave

Unlimited Paid Time Off

Risks

Emerging AI-driven analytics platforms offer similar services at lower costs, threatening market share.

Rapid AI technology evolution may outpace Qualia's offerings, requiring continuous innovation.

Data privacy concerns and regulations in the US and Europe could impact data collection.

Differentiation

Qualia offers specialized analytics apps for Clover POS systems, enhancing payment processing insights.

BusinessQ provides comprehensive data discovery and visualization tools for diverse business needs.

Seery, an AI-driven platform, supports data-driven decision making for businesses.

Upsides

Increased demand for AI-driven analytics in retail boosts Qualia's market potential.

Growing interest in real-time data visualization tools among SMEs benefits Qualia's offerings.

Expansion of cloud-based business intelligence solutions aligns with Qualia's product strategy.

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