5 years or more of professional and progressive experience in leading people and programs, including expertise in adaptive communication styles, mentoring and advocating for others, continuous learning, and flexibility in navigating highly-matrixed corporate cultures
Experience managing and evaluating direct reports at different experience levels to ensure the successful execution of their responsibilities and professional development throughout the performance rating period
Working knowledge and experience in leveraging current technology platforms, geospatial data and analysis, their integration into public or private sector GSOC operational frameworks, and developing innovative solutions to improve user experience, with an eye for process automation, visualizing complex asset types and storytelling, and working with technical experts to enhance and drive data ingestion
Training, skills, and experience in the successful design, execution, management and long-term sustainment of enterprise-wide programs with a global reach and multiple stakeholders, including demonstrated ability to execute on strategic guidance to evolve programs by integrating multiple disciplines and establishing clear delivery timelines
Experience in developing and managing a Social Media Research program, including working-level knowledge and experience with conducting open source intelligence (OSINT) research, building queries to automate the collection of key words and phrases, producing tailored products
Prior and current working knowledge of key industry vendors and technology platforms in the corporate Global Security space
Responsibilities
Manage a team of one Program Manager and two Geospatial Specialists
Oversee the successful performance of the GSCC’s technology platforms
Manage core enterprise-level programs: Travel Safety, Social Media Research, and Contracts
Evaluate the performance of GSCC technology integration and work with partners to solution impacts to GSCC systems and processes
Internally collaborate with peer teams and management in the GSCC (Specialists and Dispatch) to ensure seamless integration and coordination on cross-cutting issues
Play a key role in the development and production of the GSCC’s innovative lines of products and services for the enterprise programs under purview
Coach, mentor, advocate for direct reports, and take a hands-on working-level approach on projects when needed
Execute on strategic direction, task and metrics oriented, and share program management skills across multiple cross-cutting initiatives with the team
Skills
Program Management
Team Leadership
Geospatial Analysis
Social Media Research
Travel Safety
Security Operations
Vendor Management
Technology Integration
Contracts Management
Emergency Response
The Walt Disney Company
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