Mgr, Clinical Operations - Equipment & Facility Maintenance at CVS Health

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field (relevant experience may substitute for a degree)
Proven experience (5-7 years) in facilities management, with demonstrated leadership and supervisory skills
Comprehensive knowledge of building systems, preventive and corrective maintenance strategies, and compliance with health, safety, and environmental regulations (e.g., OSHA)
Demonstrated ability to develop and execute strategic plans, manage complex projects, and align facilities operations with organizational goals
Strong proficiency in budget development, cost control, and financial analysis, with experience in forecasting and capital planning
Advanced skills in vendor performance management and service level agreement (SLA) oversight
Excellent communication, stakeholder engagement, and conflict resolution skills, with the ability to influence cross-functional teams and senior leadership
Proficiency in facilities management systems (e.g., CMMS, CAFM) and Microsoft Office Suite; experience with data analytics tools is a plus
Professional certification in Facilities Management (e.g., CFM, FMP, SFP) is strongly preferred
US work authorization

Responsibilities

Develop and lead programs for medical equipment lifecycle management, including acquisition, maintenance, and disposal, ensuring alignment with organizational goals and compliance standards
Serve as the primary point of contact for the CVS Enterprise Facilities team, escalating issues and influencing enterprise-wide facilities strategies
Oversee resolution of facility service issues (e.g., waste removal, beverage services), ensuring timely and effective responses
Identify and implement cost-saving initiatives that maintain or enhance quality, safety, and operational efficiency
Lead vendor selection, negotiation, and performance management, ensuring adherence to service level agreements and delivery timelines
Manage and analyze ticketing system data to identify trends, improve service delivery, and ensure accountability for unresolved issues
Lead special projects such as office moves, renovations, and new facility openings, ensuring timely execution and budget adherence
Ensure all facilities and medical equipment meet health, safety, and environmental regulations, conducting regular inspections and audits
Maintain accurate records of facility assets, maintenance activities, and expenditures, contributing to budget planning and financial reporting
Recommend and implement process improvements to enhance operational efficiency and employee experience
Provide guidance to cross-functional teams and influence strategic decision-making related to facilities and equipment management
Other duties as assigned

Skills

Medical Equipment Management

Facilities Management

Vendor Management

Lifecycle Management

Contract Negotiation

Performance Management

Ticketing Systems

Data Analysis

Process Improvement

Compliance Standards

Cost Optimization

Strategic Planning

Operational Leadership

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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